Product Head - Happay

Role: Product Manager - Happay

Level: Associate Director/ Director

Reporting To: Vice President- Happay

Location: Gurgaon

About The Function

Happay, a part of the MakeMyTrip Group, is a leading spend management platform that empowers businesses with complete visibility and control over their expenses. Our unified solution simplifies and streamlines all aspects of business spending—ranging from travel and expense to payments and procurement—delivering real-time insights and end-to-end automation for enterprises.

The Product Management function at Happay plays a pivotal role in shaping the future of our SaaS-based expense and travel management offerings. This team is responsible for defining and executing the overall product vision and strategy, ensuring alignment with both user needs and business objectives. By driving the product roadmap, leading innovation, and delivering intuitive, scalable solutions, the function directly contributes to Happay’s long-term growth and market leadership.

About The Role

The incumbent will be a proactive and detail-oriented Product Leader responsible for defining, developing, and executing a product roadmap that drives Happay’s strategic business outcomes through impactful product interventions—both large and small.

This role requires deep expertise in building and scaling platform-centric SaaS products, with a strong focus on user experience, product performance, and long-term scalability. The incumbent will play a pivotal role in solving for the enterprise customer journey through a product-first approach, ensuring seamless, intuitive, and value-driven experiences. This position also involves setting the foundation for sustained growth and innovation by aligning product direction with evolving market and customer

needs.

What Will You Be Doing

Leading the Overall Product Charter

• Own and drive the entire product lifecycle—from ideation and design to development, testing, and launch.
• Create detailed product specifications and requirement documents; track outcomes, capture learnings, and iterate to improve product performance.
  
  

Driving Strategic Product Thinking

• Analyze market dynamics, buyer and user behavior, competitive landscape, and macro trends to inform strategic decisions.
• Translate insights into a long-term product roadmap aligned with Happay’s vision and business priorities.
  
  

Defining and Communicating Product Vision

• Define and articulate the product vision, strategy, and roadmap in alignment with company objectives.
• Collaborate with the leadership team to ensure product direction supports business goals.
  
  

Building and Leading a High-Performing Team

• Hire, develop, and retain top-tier product managers.
• Foster a culture of innovation, ownership, and high talent density.
  
  

Contributing to Organization-Wide Strategy

• Participate in Happay’s leadership group to shape company-wide initiatives.
• Drive strategic decision-making and support long-term value creation.
  
  

Qualification & Experience

• Engineering or Management graduate from a reputed institute, with 7–10 years of experience in product management within an internet-first, consumer-facing organization.
• Proven track record of building and scaling B2B SaaS products is a must.
• Experience in expense management, finance automation, or ERP-related products would be a strong plus.
  
  

Key Success Factors for the Role

• Platform Product Expertise: Demonstrated experience in building and scaling platform-heavy products, with a deep understanding of system design, architecture, and modular product thinking.
• Strategic Product Vision: Ability to contextualize business needs and market dynamics to shape a forward-looking, product-led roadmap that supports Happay’s evolution into a product-first organization.
• People Leadership: Proven capability in leading, mentoring, and developing junior product managers. Strong focus on attracting, retaining, and growing high-caliber talent.
• Stakeholder Influence & Cross-Functional Leadership: Strong stakeholder management and influencing skills without direct authority. Ability to work across functions and bridge organizational gaps to drive alignment and execution.
• Multi-Domain Product Experience: Exposure to multiple industries or product domains, reflecting the agility and perspective needed to handle the complexity of Happay’s integrated offerings across Travel, Expense, and Payments.