BUSINESS ANALYST

Svitla Systems Inc. is looking for a proactive and detail-oriented Business Analyst to join the Development Center Team for a full-time position (40 hours per week) in Ukraine. You will play a key role in driving the discovery and delivery of internal software projects while occasionally supporting presale activities for new external initiatives. This role is perfect for someone who thrives in cross-functional environments, enjoys problem-solving, and can balance structure with adaptability.

Requirements

3+ years of commercial experience as a Business Analyst in software development projects.
Proven experience supporting projects launched from scratch, including discovery, documentation, and backlog creation.
Domain expertise in at least two of the following areas: finance, SaaS, or web applications.
Strong communication and stakeholder engagement skills.
Curiosity, attention to detail, and the ability to work independently.
Ability to manage and prioritize work in fast-paced environments and across multiple initiatives.
Experience working in Agile/Scrum teams.
Practical knowledge of Jira & Confluence.
Knowledge of prototyping tools (e.g., Balsamiq or similar).
Upper-Intermediate or higher level of English.

Nice to have

Familiarity with BPMN or UML for process modeling.
Experience with discovery phases in presale or proposal development contexts.
Understanding of AI technologies and how AI features can enhance product value.

Responsibilities

Collaborate with internal stakeholders, UI/UX designers, developers, marketing, and other business units to define and refine project requirements.
Act as the Business Analyst in project teams, supporting the development of internal applications and tools.
Drive discovery efforts for new projects: gather requirements, analyze business processes, create process diagrams, and translate findings into actionable user stories and acceptance criteria.
Maintain and manage product backlogs in Jira; support Agile teams in sprint planning and prioritization.
Take part in presale and early discovery phases for external projects when Business Analyst support is required.
Facilitate communication between business and technical teams to ensure shared understanding and alignment.

We offer

US and EU projects based on advanced technologies.
Competitive compensation based on skills and experience.
Annual performance appraisals.
Flexibility in workspace, either remote or in one of our development offices.
Comprehensive medical insurance including dental and massages.
Sport reimbursement program for onsite and online activities.
Support of a healthy lifestyle, compensation for running events.
Bonuses for recommendations of new employees.
Bonuses for article writing, public talks, other activities.
Personal loan budget available for long-term personnel.
20 vacation days, 10 national holidays and sick leaves.
Maternity leave policy and family days off.
Full compensation for conferences, courses, English classes.
Free webinars, meetups and conferences organized by Svitla.
Gifts for New Year, anniversaries, children, and more.
Fun corporate celebrations and activities, regular lectures on various topics.
Awesome team, friendly and supportive community!

BUSINESS ANALYST

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