Senior Associate

Job Title: Senior Associate I Talent Performance, Engagement and Experience

Location: Gurgaon, Hybrid working Role Overview: We are looking for high-impact HR professionals to join our COE team. These individuals will play a pivotal role in anchoring our key people initiatives spanning performance management, Employee listening, engagement and experience. The roles are strategically aligned to embed PwC’s people value proposition and priorities deeply into business rhythms, enhance adoption of people tools, and drive data-led decision making across our Lines of Service (LoS).

Key Responsibilities:

Performance management

· Drive mid-year and annual performance management cycles including goal setting, mid-year review activities, year-end calibrations, quality audits, data interpretation and leadership review decks. Post year end activities including timely release of Performance inputs, promotion announcements, and celebrations.

· Operationalize and evolve feedback cycles including tool adoption strategy, communication campaigns, and reporting insights.

· Partner across HC teams to work on process enhancements, internal tools, dashboards and process developments basis Performance strategy

· Planning and execution of Engagement model with LoS HC teams for periodic updates to HC leaders

· Creation, adaption and advocacy of process SoPs, role playbooks

Employee Listening

· Plan, and support project management of listening priorities, including annual surveys, AI listener platform and touchpoint/MTM surveys.

· Manage stakeholder communications, create MTM questionnaire, toolkits for leaders and people managers, and curate leader enablement forums.

· Drive storytelling and reporting via emails, dashboards, and presentations.

· Plan and anchor rollout, training, and adoption of listening dashboards.

· Lead xLoS engagement to drive tool usage, insights and rhythm of business.

Experience and Culture Activation

· Co-create and manage high-impact experience/engagement calendar basis people priorities and value proposition (Performance, Wellbeing, recognition etc.).

· Support PMO – individual experience/engagement calendar touchpoints with end-to-end planning and execution including communication, roll out, adoption and governance.

· Design and run a comprehensive engagement model/Rhythm of business connects x HC teams

· Enable People managers, leaders and HC teams with theme-based insights, action items rooted in feedback and data.

Key Skills & Competencies:

· Strong understanding of performance management, feedback frameworks, ecosystem and talent management practices.

· Program management excellence — able to juggle multiple workstreams and engage cross-functional teams.

· Proficient in data synthesis, insights communication, and stakeholder engagement.

· Ability to work independently with xLoS HC teams, and tech counterparts.

· Strategic mindset with a hands-on bias for execution and adoption.

Experience Background:

· 6–10 years of experience in HR strategy, performance management, talent management, listening office and people experience roles.

· Experience in a large matrixed organization or professional services firm.

· Exposure to tools and platforms - Performance, PowerBI/Tableau, listening, feedback.

Final decision to hire - decided by role expectations, experience, and career aspirations