Voice Systems Engineer

QUALIFICATIONS

We are looking for an engineer who is willing to be expert in the area of the "Voice Systems" and would like to be a member of the TEB Voice Team.

The new teammate will not only find the chance to work on Core Voice&Video solutions currently available but also will search/test/install new technologies like Visual IVR, Voice Biometrics, WebRTC etc.

JOB DESCRIPTION

• Installation, management and maintenance of Contact Center Systems, IP PBXs, SBCs, Voice Recording Solutions, Video Conferencing Systems,
• Carefully planning, testing and implementing new systems into current Infrastructure,
• Designing architectural changes if required,
• Finding out permanent or workaround solutions to system problems with an engineer approach,
• Bringing automation to routine procedures,
• Investigation, evaluation and implementation of new technologies,
• Working in cooperation with other units in projects.

What Are We Looking For?

• Knowledge of TCP/IP, VoIP, IP Telephony, SIP, H323, QoS,
• Knowledge of Windows Servers and Linux/UNIX OS,
• Knowledge of MSSQL and/or Oracle,

Knowledge on at least one or more systems listed below:

• Genesys Contact Center Solutions,
• IP Telephony Solutions, preferably Alcatel,
• Audiocodes SBCs,
• Voice Recording Solutions (Nice, Verint etc.),
• Video/Web Conferencing,
• WebRTC and open source voice systems,
• BS or MS in Electronics, Communication, Computer Science or related engineering disciplines,
• Good team player, result oriented attitude and analytical mind,
• Being dynamic and competent with busy and flexible working hours,
• Outstanding organizational, interpersonal and communication skills,
• Good command of written and spoken English,
• Male candidates should have no military obligations or postponed for at least 2 years.