Technical Account Manager

*Please attach an English resume to your application.

Key Responsibilities

• Based in local country market, will be a key member of the technical support team for helping launch of new products;
• Executing terminal products testing cases and report the results according with the carrier requirements;
• Troubleshooting technical issues, reporting to R&D and team leader, able to produce rational solutions to problems and use the time efficiently;
• Responsible of take care of the relation ship with the clients (carriers) and to build the relationship;
• Help to improve the quality of the product from the test point of view;
• Make test plans, following cases and requirements acording with carrier requirements;
• Software testing on Android and familiarities with debugging tools of Android;
• Cooperate with R&D to debug and catch valid log information;
• On-site support to resolve issues and field tests when it is required;
• Manage the SUTEL national certification for the mobile devices.

Qualifications

• Engineering Degree preferably electronics and communication engineering, telecommunication engineering or relevant majors;
• More than 5 years of mobile phone testing or related experience;
• Knowledge of mobile phone market and IOT products;
• Basic knowledge of wireless technologies(2G,3G,LTE,5G) and following the future technologies;
• Knowledge of cellular systems, experience with carriers will be a plus;
• Familiar with Android system and basic test methods;
• Ability to do independent work, thoughtful and strong execution;
• Strong communication, analysis, reporting and presentation skills;
• Knowledge of debugging tools as Qualcomm and MTK suite;
• Being a good team member and having a positive attitude;
• Strong capabilities on studying new telecommunication and product knowledge;
• Ability of good coordination on communication with RD and customer;
• Good knowledge of MS office programs;
• Excellent command of native language and English written and spoken