Reliability & Efficiency Technical Expert (South UK)

Job Description

Hi, we are Samotics 👋

With our unique, AI-driven solution, we help many of the world's largest industrial companies reduce energy waste, prevent water pollution events, and eliminate unplanned downtime. Join us in our mission to make industrial companies more sustainable.

The role

We're looking for a Reliability & Efficiency Technical Expert to join our UK team and work closely with customers across the South of England. You’ll be the go-to expert helping them make the most of our SAM4 technology, which uses electrical signature analysis and AI to detect failures and improve energy performance in critical assets like motors, pumps, and conveyors.

You’ll collaborate with both technical teams and leadership at our customer sites to implement insights, improve processes, and deliver measurable results.

This is a field-based role, and you’ll spend a significant portion of your time on-site with our customers.

Your challenge 🎯

• Be the technical face of Samotics for our UK customer base
• You will co-locate with our strategic clients weekly, helping to guide them on their reliability & efficiency journey.
• Lead installation, diagnostics, and optimization efforts for SAM4 hardware on site
• Act on failure warnings and conduct root cause analysis using your maintenance expertise
• Advise on energy-saving opportunities, helping customers take concrete actions
• Work with project leads to embed SAM4 into their daily workflows and roles
• Collaborate with the Customer Success Manager to align support with long-term goals
• Support contractors and framework partners involved in maintenance or installation
• Deliver clear, actionable reports and share insights from field experience with our internal teams
  
  
  

Job requirements

What you’ll bring ⭐

• 5–10 years of experience in industrial maintenance, reliability, or operations
• Based in the South of the UK with willingness to travel regionally
• Hands-on knowledge of equipment like motors, gearboxes, pumps, and drives
• Familiarity with condition-based maintenance techniques (vibration, inspections, etc.)
• Comfortable working with IoT devices and digital tools
• Excellent communication and relationship-building skills
• UK driving licence
  
  
  

Qualifications Desired

• Experience in water/wastewater utilities
• Certification in vibration analysis or condition monitoring (e.g. ISO 18436)
• HNC/HND or equivalent technical qualifications
  
  
  

What we offer 🚀

• Make a positive environmental impact by reducing energy waste, preventing pollution and eliminating unplanned downtime.
• Vibrant and professional company culture based on freedom and responsibility.
• Competitive salary, holidays, and benefits package (pension scheme, parental leave...).
• Hybrid and onsite working opportunities.
• Company events: from pub quizzes to chess tournaments and wine tastings, there's always something fun happening at our company.
• Enrolment in our Stock Appreciation Rights (SAR) scheme, allowing you to benefit from a potential exit event.
• In line with our mission, our office is made with 90% recycled material at a three-minute walk from Leiden Central train station.
  
  
  

Ready to Act instead of React?

Help us make industry more reliable and sustainable—apply now to join our UK team!

We believe that diversity and inclusion are essential to innovation. Even if you don’t meet every requirement, we encourage you to apply. People from all backgrounds and communities are welcome at Samotics.