Recent Graduate - IT | Economics OR Mathematics (Hybrid Remote - Porto)

Boost IT is a Portuguese technology consultancy company, we are integrated into one of the most entrepreneurial groups in Portugal, with investment in more than 30 companies.

We want to be known for being the most dynamic, energetic and reliable company to operate in the market and, for that, we want to count on you.

If you're passionate about technology and want to work on the most relevant technology projects, then this ad could be for you!

Boost IT. Doing IT. Better

• Analyse and translate business requirements into functional specifications

for CMS.

• Configure CMS applications to align with business needs and optimize

workflows.

• Maintain and improve software requirements, user stories, and

documentation.

• Support SQL-based configuration and database manipulation tasks.

• Monitor application performance and ensure optimal availability.

• Handle incidents, service requests, and user support tickets.

• Provide post-implementation support and training to end-users.

• Document and track defects, proposing proactive solutions.

• Participate in stakeholder meetings to gather and clarify requirements.

• Assist in CMS demonstrations and presentations.

• Communicate effectively with cross-functional teams and external

vendors.

• Support testing activities, including defect tracking and validation.

• Ensure quality delivery of functional changes and releases.

• Coordinate change requests and maintain release calendars.

• Track deployment progress and document release activities.

• Align stakeholders and communicate release schedules.

• Ensure compliance with SLAs and support budget/resource optimization.

• Bachelor's degree in Economics, Mathematics, Management, or a related field

• Knowledge of SQL is a plus

• Availability for international travel

• Availability for hybrid remote work – 2 days per week in the office

• Fluency in English – mandatory requirement

• Experience in support roles or platform management is a plus