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1st Level ICT Support Specialist - Maternity Cover - Swisslinx
Switzerland
· Full-time
·
Entry
We're looking for a contractor to cover a 4-6 month maternity leave starting in December-supporting IT operations for an innovative Web3 & blockchain startup based in Zürich.
Job Description
Job Description
- Provide 1st-level IT support during office hours in Zürich, managing requests via Jira Service Management
- Handle Mobile Device Management (Kandji) for corporate devices
- Administer tools like Okta, Google Workspace, Slack, GitHub Enterprise, Zoom, Google Meet, Jira, and Airtable
- Maintain the asset inventory system (Snipe-IT) for hardware and software
- Support employees during onboarding/offboarding in collaboration with HR
- Resolve IT tickets efficiently, and refine processes and documentation
- Bachelor's degree in IT or related field
- 5+ years of hands-on IT support experience (office + remote)
- Strong macOS troubleshooting skills
- Experience with Jira Service Management is a plus
- Exposure to Web3, blockchain, or startup environments
- ITIL certification
- Familiarity with asset management, compliance, and security best practices
- Experience in international teams
Key Skills
Ranked by relevance
jira
blockchain
slack
zoom
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- Posted
- Aug 06, 2025
- Type
- Full-time
- Level
- Entry
- Location
- Zurich
- Company
- Jobs via eFinancialCareers
Industries
Financial Services
Categories
Information Technology
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