Customer Success Manager/ IT Project Manager

At FlowX.AI we are building the engine for the next generation of cognitive enterprise systems - because we believe enterprise software is the software layer that our civilization relies on. Today, our AI platform is used in large banks and empowers both new and experienced users to leverage AI to build complex mission critical applications.

This is a senior-level position, ideal for a highly experienced and independent contributor who thrives in fast-paced, product-focused environments.

As a Customer Success Manager your role is to enable, help, and provide oversight for the customer or partner team that is developing on the platform, making sure they are able to deliver against strategic priorities as set by executives.

• Reviewing progress of the customer / partner team against the plan / roadmap
• Identifying friction points, blockers, and helping the customer / partner team
• Working with the product team for identified platform issues to drive resolution

• Minimum 3 years experience as Project Manager on IT projects. 
• Experience in financial services
• Technical background
• Strong analytical skills and mindset
• Excellent English verbal and written and communication/presentation skills

• Joining a product company in such early stages means you are invited to leave a print on the evolution of both the business and the product
• Work directly with the tech and business leadership of European banks to transform digital banking experiences
• Direct involvement in further building the team & the culture
• Early-stage equity package to be considered