СRM Manager

Company Description

RISK inc: An International iGaming Company Pushing the Boundaries of Entertainment

Who We Are:

An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 600+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.

Always Pushing the Boundaries? You Already Belong at RISK!

Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.

We are looking for a СRM manager to join our team.

Job Description

• Set up bonus and promo campaigns;
• Build communication flow logic;
• Segment players for targeted campaigns;
• Analyze campaign performance;
• Test and automate customer journey flows;
• Work with Tableau dashboards;
• Communicate with users across the lifecycle;
• Brief and coordinate content team tasks.
  
  

Qualifications

• 1+ year of experience in the Gambling industry;
• Strong Excel and Tableau skills;
• Understanding of key CRM metrics;
• Excellent communication skills;
• Ability to multitask in a dynamic environment;
• Languages: Native Ukrainian, English B1;
• Strong attention to detail.
  
  

Additional Information

We offer:

• Global Flexibility: Embrace the freedom to work from anywhere in the world, with remote work options that let you craft the perfect work-life balance.
• Vacation: 20 working days.
• Paid sick leave
• Learning Coverage
• Team Building programs
• Mental Health Programs
• Sport coverage
• Medical insurance, dental coverage