Configuration Specialist

Job Description

Collaborate closely with Product Owner, Scrum Master, Architects, Configuration Specialists and Tester Team (Leads)

Prepare configuration specifications and installation documentation / verification

Ability to analysis database issues and request / maintain backups

Install, Update and Configure the System following best practice

Analyze configuration issues and develop solutions

Prepare description of the issues for further analysis

Contribute to knowledge management and ensure quality of knowledge, including solution documentation and knowledge base.

Contribute to continual improvement initiatives

accuracy and attention to detail

effective self-organization of work

willingness to develop and learn

Skills

Must have:

5 - Fluent in English B2/C1 level (German or Polish is an advantage)

4 - Able to create/update documentation (such as configuration/technical specification, installation verification)

4 - Familiar with SDLC - Software Development Lifecycle.

4 - Experience in system/application troubleshooting

3 - Experience with any of Windows Stack (MS SQL, IIS, EventViewer, Schedulers)

3 - Basic experience with database, - perform query and commit query

3 - Experience with API testing tools (e.g. Postman, SOAP)

3 - JSON structure knowledge

3 - Hands-on experience with Retina/Codebeamer and/or JIRA or some other agile tool (Backlog and Task Management)

3 - Hands-on experience with Testing or any de-bugging Skills (log analysis)

3 - Experience working in CSV / GMP Environment

3 - Experience working in Agile projects

Advantage

2 - Hands-on experience with ServiceNow (Incident, Change, Knowledge Management)

2 - Script automation experience -> Powershell/Python basic knowledge (desirable)

2 - JavaScript basic knowledge (desirable)

1 - SAFe Certification is an advantage (will be mandatory after joining)

1 - ITIL Experience