IoT Engineer

Function :

• Be one of the point of contact for user’s requests, incidents or questions (administrative users and drivers) with a focus on the OBC components: telecom, Hardware, MDM , applications…


• Determine proper escalation for problems he cannot solve, sets priority


• Formalizes resolution procedures so that the Level 1 team can solve recurring issues in a continuous improvement mindset


• Raises unsolved issue to Level 3, track and follow-up their resolution internally or with external partners


• Ensures documentation is up-to-date


• Participates and/or manages technical evolutions and projects


• Participates to R&D initiatives, elaborates Proof Of Concept with external suppliers to identify and implement new solutions


• Solves issues in his domain when escalated by Level 1; log all request/incident updates in the ticketing tool


• Train users

• IT or Industrial Engineer


• Pragmatic, analytical and problem solving skills


• A strong team player able to work with external providers, to communicate with technical and non-technical stakeholders


• Curious and creative, autonomous and dynamic


• Be a driver for change and innovation, support continuous improvement by investigating alternatives and technologies


• Technical skills and first experience in OBC / IoT / M2M considered as an asset


• Fluent in English and French (German are a plus)


• Technical skills in programming is a real plus (python, javascript, SQL, …)

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  Start: ASAP

  
  


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  Contract: Permanent

  
  


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  Work Place: Rodange, Luxembourg

  
  


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  Send your resume and application letter to Ms. Patricia GUEBEL :

  
  


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  By submitting your application, you give your consent for the collection and processing of your personal data in order to fill a vacancy and/or to be registered in our recruitment pool.

  
  


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  Your application will be treated with all our consideration.