Researcher II (Quantitative) - Marketplace

About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Role Description:

• The role is based in Amsterdam
• Booking.com's Marketplace Department turns travel goals into travel realities. Our purpose? To create frictionless experiences at each and every stage of the trip. From browsing to booking and beyond, our focus is on building the connected experiences which make journeys smoother, faster and more enjoyable. Think of us as travel matchmakers, ensuring seamless integration across our product verticals to effortlessly and intuitively connect traveler preferences and actions.
  
  
  

We are seeking a Quantitative Researcher to apply rigorous quantitative research and analytics to inform business strategies, identify growth opportunities, and improve marketplace efficiency. Sitting at the intersection of data science, behavioral research, and commercial strategy, this role will help shape Booking.com’s approach to demand forecasting, user behavior analysis, and product-market fit.

Key Job Responsibilities and Duties:

• Lead quantitative research to uncover user behavior patterns, purchase drivers, and growth opportunities.
• Identify and evaluate key company growth levers—pricing, promotions, supply-demand balance, customer retention, marketing, or product changes.
• Translate research findings into actionable insights that inform corporate & market strategy, and product & design decisions.
• Partner with product managers, data scientists, marketing teams, and commercial leaders to drive strategic, data-backed initiatives.
• Advocate for user needs by clearly communicating research findings and recommendations to a wide range of stakeholders.
• Drive innovation by finding opportunities for new product and feature development based on user insights.
  
  
  

Qualifications & Skills:

• 3+ years of experience in quantitative research, data analysis, commercial strategy, revenue growth management, supply chain forecasting, or a similar role, with a proven track record of leading complex research projects, ideally with a focus on consumer-facing products and services.
• Expertise in both qualitative and quantitative research methods, including user interviews, surveys, usability testing, and data analysis.
• Required data analysis experience using SQL and Python to interpret complex datasets, derive insights, and enable data-driven decision-making. Advanced knowledge of either SQL and Python is mandatory.
• Ability to translate research insights into commercial impact and guide strategic decision-making.
• Familiarity with customer segmentation techniques and their application in commercial growth.
• Experience in defining UX-oriented metrics and run in product experiments to test, validate, and improve these metrics
• Strong collaboration influence, presentation, and negotiation skills and the ability to influence stakeholders across different functions.
• Experience triangulating market data and internal data to identify growth opportunities.
• Experience working in fast-paced, international environments is a plus.
• Bachelor’s or Master’s Degree in Human-Computer Interaction, Economics, Finance, Business Administration, Cognitive Science, Psychology, or a related field.
  
  
  

Benefits & Perks: Global Impact, Personal Relevance:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parental (22-weeks paid leave), grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, working from home furniture and ergonomic support, and up to 20 days per year working from abroad (home country)
• A breathtaking sustainable HQ Campus in Amsterdam, that offers on-site meals, coffee, and snacks, multi-faith and breastfeeding rooms at the office
• Commuting allowance and bike reimbursement scheme
• Discounts & Wallet credits to spend on our products, upgrade to Booking.com Genius Level 3, and friends & family Booking.com discount vouchers
• Free access to online learning platforms, development and mentorship programs
• Global Employee Assistance Program, free Headspace membership
  
  
  

Diversity, Equity and Inclusion (DEI) at Booking.com:

Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Application Process

• Let’s go places together: How we Hire
• The role will entail a total of 3 interviews.
• This role does not come with relocation assistance.
  
  
  

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.