End User Support Specialist

Technical Specialist – End User Computing (Government Client)

📍 Brisbane | 💼 12 -month Contract via Data#3 | 🕒 Full-Time | 🚨 Hybrid (2 days WFH)

We’re seeking an experienced EUC Engineer to join a large-scale Queensland Government ICT environment. This role is delivered via Data#3 and offers the opportunity to support enterprise systems and contribute to service excellence across a diverse IT landscape.

What You’ll Do

• Administer and support Windows 11, macOS, and iOS devices
• Configure and manage Microsoft Intune, Teams, SharePoint, and identity platforms (Entra ID/Active Directory)
• Troubleshoot technical issues and support users in a high-demand environment
• Contribute to ITIL-aligned processes: incident, change, release & problem management
• Automate routine tasks using PowerShell scripting
• Maintain technical documentation and support knowledge sharing within the team

What You’ll Bring

• Proven experience in enterprise end-user computing support
• Strong working knowledge of Microsoft Intune and M365 tools
• Familiarity with print management solutions (Universal/PaperCut)
• Experience with Entra ID (Azure AD), including SSO
• Scripting skills in PowerShell
• Solid understanding of cyber security best practices and ITIL processes

The Offer

• Work with a major Queensland government client
• Must have full working rights with no work restrictions.
• 12-month contract engagement via Data#3 (with possible extensions)
• 3 days on-site work required per week
• 40-hour work week, Monday to Friday
• CHC clearance required prior to commencement

Ready to make an impact? Apply now to join a collaborative team delivering real results in a critical ICT environment.