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Your role at Dynatrace
- Drive the roadmap for self-service knowledge, specifically documentation
- Oversee continuous improvement of technical documentation, ensuring it´s clear, concise, comprehensive and accessible - creating a next level experience, catering our user´s diverse needs
- Clarify the documentation lifecycle
- Develop and oversee information and content strategies for contributors, ensuring processes allow for increased efficiency and quality
- Promote user-centric, cross-channel thinking
- Support information strategy initiatives and balance the big picture and actionable, well-defined increments
- 2+ years of product management experience in a B2B software product environment and 3+ years of experience aligned with technical writing
- Experience in defining and executing strategy and governance for software documentation
- You are a creative self-starter who can envision a future for enterprise software documentation above and beyond what we can do today
- Passion for devising enterprise-grade strategies and roadmaps for technical documentation
- You start with the “why” behind your strategy to motivate and inspire
- You understand docs-as-code and are itching to use new technologies (LLM, gen AI) to take our experience ecosystem to the next level and let content contributors focus on what they do best
- By leveraging your hands-on technical expertise, you draw insightful conclusions validated by customer analytics, ensuring consistent results amidst diverse contributors and stakeholders
- You excel in engaging with both internal and external stakeholders, articulating your vision and plans
- You are familiar with Markdown.
- You understand technical topics such as software intelligence, cloud technologies, artificial intelligence, application security, and SaaS
- You enjoy sharing your knowledge and skills with other team members and learning from others
- You’re willing to push the envelope and engage stakeholders to try new things, balanced by a love of metrics that support your work.
- A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
- Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
- An environment that fosters innovation, enables creative collaboration, and allows you to grow.
- A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
- A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
- We offer attractive compensation packages and stock purches options with numerous benefits and advantages.
- Due to legal reasons, we are obliged to disclose minimum salary of this position, which is € 65 000 gross per year based on full-time employment. We offer a higher salary in line with qualification and experience.
Key Skills
Ranked by relevance
artificial intelligence
technical expertise
cloud
excel
ai
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- Posted
- Aug 13, 2025
- Type
- Full-time
- Level
- Mid-Senior
- Location
- Linz
- Company
- Dynatrace
Industries
Software Development
Categories
Project Management
Information Technology
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3 roles aligned with this opportunity
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