User Experience Designer

UX/UI Designer - Researcher

Local Peoples is seeking enthusiastic and talented UX/UI Designer - Researcher in the ACT, NSW, QLD, SA, VIC, WA to join our team as embedded members with our prestigious Government client. Our government client requires an experienced User Interface and User Experience Designer to work as part of an agile design team, to work on a large complex project in employment related services.

Supported by one of the best communities of service designers, researchers, interaction and visual designers in the Federal Government, you will be leading the UX/UI design and user research activities required to clarify projects’ scope, identify user needs, define user journeys, create UI mock-ups and Figma prototypes using our design system, test design assumptions with external users and support business analysts, developers and testers throughout the solution delivery.

Responsibilities:

• Lead and work collaboratively on user research activities and developing design solutions.
• Ability to understand the Departments Policy environment and apply to project outcomes, digital solutions and the desired user experience.
• Provide expert and timely advice to ensure high design standards and provide design guidance and solutions throughout the project lifecycle to support the Departments user needs.
• Ensuring solutions that you produce comply with WCAG 2.1 accessibility guidelines and Digital Transformation Agency recommendations.
• Developing and maintaining effective relationships both internally and externally.
• Appropriate management of time and workload. Ensuring that any materials produced are consistent with the Department’s visual style guide, branding, and digital strategy

Essential Criteria:

1. Significant experience leading the UX/UI design and research work of complex and/or transactional online services. For example, you can speak about large-scale projects and tangible outcomes you are proud to have delivered in the past.

2. Proven experience working in a multi-disciplinary team, building rapport with, and educating stakeholders about the UX design methodology and its value. For example, you can speak about contributions you have made to improve a team, process, project or organization.

3. Outstanding oral and written communication skills. Demonstrated ability to collaborate and influence a wide range of audiences by clearly articulating your vision and design recommendations through a thoughtful rationale. For example, you can speak about how you would manage a situation where a colleague or stakeholder has different views than your own about a particular design.

Desirable criteria

1. Understanding the business context of Department of Employment and Workplace relations and/or Department of Education and other Australian Government departments and agencies related to employment and education.60%

2. Experience using a robust (e.g. multi-brands) design system in Figma 20%

3. Experience designing UIs to meet web accessibility standards. 20%

Residency and Clearance

• Must have Baseline Clearance or be able to obtain one
• Australian Citizen
• This role is open to ACT, NSW, QLD, SA, VIC, WA

Who are Local Peoples?

Local Peoples is a strategic research and design studio based in Melbourne and Canberra, specialising in policy, service, and product design and delivery.

Our mission is to co-design healthy, resilient, and resourceful communities. As a certified B-Corporation, we focus on social, environmental, and economic impact.

We create lasting value by co-designing, testing, and iterating on policies, services, products, and places to build a positive future for all Australians. We conduct independent research on education, policy co-design, and inclusive design, and use our community engagement expertise to build communities that improve lives and inclusion for those often left behind.

Our partners include state and local governments, social enterprises, universities, and large commercial organisations. We believe design research, thinking, and delivery can solve complex challenges and create positive change for people and the planet.

We produce Matters Journal, a publication and community of 100K+, which focuses on design-led social innovation and impact.

Why join Local Peoples?

• Representative and inclusive - we are dedicated to building an inclusive and accessible workplace for people from diverse backgrounds
• Impact driven - work towards achieving real impact for people and the environment
• Fantastic culture - driven by a welcoming, supportive and collaborative team environment
• Professional support for design excellence- benefit from being a part of one of Australia’s fastest growing design and delivery communities
• Flexible working arrangements - including the ability to work remotely
• Market rate salaries - attractive remuneration packages in line with the market rate
• Flexible employment types - including the option to work as permanent or contracter