Business Analyst

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

Through the Summit Business Program, Edenred is committed to delivering cutting-edge solutions that meet the evolving needs of its corporate customers, employees, and partner merchants. By promoting a culture of continuous improvement and embracing the latest technological advancements, the program seeks to elevate the overall performance and competitiveness of the company.

Position SCOPE & Key Responsibilities

The role of a business analyst is to analyze business processes, identify areas for improvement, and recommend solutions to help an organization achieve its goals. They gather and analyze data, create detailed functional and non-functional business requirements, and work with stakeholders to ensure that the implemented solutions meet the needs of the business. Business analysts also play a crucial role in facilitating communication between different departments and ensuring that projects are completed on time and within budget.

You will play the role of a consultant working with all the BUs live on the program. Main missions will be the following:

Business Analysis:

Analyze business processes by taking an end-to-end view and data, identify areas for improvement, and recommend solutions to help the organization achieve its goals. Solutions can be organisational, procedural or technical.

Implement new business processes and support during hypercare phases. Facilitate communication between different departments, especially between business/ product departments and IT, and ensure that projects are completed on time and within budget.

Contribute to the success of business analysis by optimising the way of working.

Requirement Engineering

Derive from business analysis detailed business requirements for software development (functional and non-functional), and work with stakeholders to ensure that requirements are understood.

Follow the implementation of requirements in software-solutions, test deliveries and support deployment by training and support hypercare.

Work closely with stakeholders and development teams to ensure that the end product aligns with the business objectives and user needs.

Manage changes to requirements throughout the development lifecycle.

Deliverables of a Requirements Engineer may include:

• Interface descriptions (e.g., GUI wireframes/mockups, functional description of technical interfaces, system boundaries, etc.)
• Information on data (input, output, and their processing)
• Actions to be performed by users or the system
• Business rules, business logic, and their impact on actions and data
• Non-functional properties
• Test cases
• Documentation for different stakeholders

Key Responsibilities:

Accompanying the introduction of the solution into its target environment.

Ensuring that stakeholders are involved in a well-planned organizational change process to avoid rejection due to existential fear or fear of change.

Required skills & profile

• You have a first experience as a Business Analyst (4+ years)
• Good knowledge in process modelling (2+ years)
• You have a tool-set of business analysis technics
• You have an analytical mindset
• You have the ability to work with multiple stakeholders from different geographies and management levels
• You have delivered initiatives that required problem-solving skills, project, and stakeholder management
• You are proactive, rigorous, and have a strong attention to detail
• You can communicate clearly and make complex ideas understandable

You have a strong interest in developing your knowledge and technical skills around customer experience management toolsGood written and verbal communication skills in English

VIBE WITH US

Joining us means:

• Taking part in an ambitious corporate project
• Becoming part of a team that embraced the digitalization challenge and enjoys this transformation every day
• Living our values every day: passions for customers, respect, imagination, simplicity, entrepreneurial spirit.

Because:

• You will greatly contribute to build the project that will improve the customers’ experience on an international level
• You will get exposure to various global cultures and teams
• You will be working with the newest technologies to build a new platform from scratch
• We offer you a very pleasant working environment, in the heart of Bucharest
• We also have for you: meal tickets, holiday vouchers, health subscription, flexible hours, work from home, flexible benefits system, on-the-job training & e-learning platforms.

And we do not stop here!

Apply now and Vibe with Us!