Data Analyst - Growth

About Us

Félix is a chat-based platform that enables Latinos in the US to send money home, pioneering remittance services via WhatsApp. At the core of our operations is our robust Fintech Platform, built on three specialized squads: Payments, Disbursements, and GRC (Governance, Risk, and Compliance). By integrating Blockchain and Artificial Intelligence, we are redefining cross-border payments and ensuring secure, efficient, and compliant financial transactions.

By joining Felix you will be part of the most innovative company in the cross-border payment industry. We recently received investment from top VCs from Silicon Valley, Europe, and LatAm, as well as we won Blockchain and AI innovation and application awards at the Wharton Business School. In 2024, Félix was one of the 12 companies selected as “Endeavour Entrepreneur” by its global network, and also a recipient of the CrossTech Fintech Startups Award. You will be joining the journey to build a financial platform and become a companion to the Latino community in the United States!

We're obsessed with our customers, and we're building a product that truly empowers them. We are a team of extremely talented high performers, loyal to each other, and committed to providing a magical experience to all our users. We're all owners, driven by a shared vision to create sustainable value. We move with urgency and focus, always striving for excellence and exceeding expectations.

About The Role

We're expanding our Data Science & Analytics team and looking for a Data Analyst to support our Growth team. You'll work closely with teams across Acquisition, Engagement & Retention, Social Media, Compliance, and more to developed dashboards, build robust data models, and deliver actionable insights that drive business growth. We are looking for people passionate about turning data into meaningful stories, thrive in a start up environment, and want to have a real impact.

Responsibilities

• Develop and maintain dashboards and reporting tools in Omni (Looker) to track KPIs and performance for growth initiatives.
• Design, build, and optimize SQL-based data models on our GCP infrastructure to ensure data accuracy, scalability, and usability.
• Collaborate with cross-functional teams (acquisition, engagement, retention, compliance, social media) to define metrics, measurement frameworks, and reporting needs.
• Partner with Data Science to explore deeper insights, test hypotheses, and improve growth strategies.
• Ensure data is consistently accurate, reliable, and delivered in a clear, actionable format.
• Identify opportunities to improve reporting automation and analytics processes

Requirements

 Must-Haves:

• +2 years of experience as a Data Analyst, BI Analyst, or similar role.
• Strong SQL skills, with experience querying and transforming large datasets.
• Experience building dashboards in Omni (Looker) or similar BI tools.
• Excellent communication skills — able to translate data into clear insights for non-technical audiences.
• Proactive, curious, and eager to learn, with a passion for helping teams make data-driven decisions.
• English and Spanish speaker

Nice-to-Haves:

• Experience with Python for data manipulation and analysis.
• Background working in GCP (BigQuery, Cloud Storage, etc.).
• Experience in a startup or high-growth environment.
• Familiarity with growth marketing metrics (acquisition funnels, retention cohorts, engagement KPIs).

What We Offer

• Competitive salary
• Initial stock options grant
• Annual performance bonus
• Health, dental, and vision plans
• Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.
• Continuous learning opportunities
• Unlimited PTO
• Paid parental leave
• Empowering opportunities for growth in a dynamic entrepreneurial environment

Equal Opportunity Employer

At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.