Manual QA Engineer - Remote

Hello! ✨

We’re Wildix, a global leader in Unified Communications & Collaboration as a Service (UCaaS) and we’re on a mission to redefine how businesses connect. Our secure, web-based and AI-powered solutions help companies around the world collaborate smarter, serve customers better and grow stronger — and we want you to help shape what’s next.

About Us…

In 2005, brothers Dimitri and Steve Osler set out to reimagine how businesses communicate, and that vision became Wildix. Today, from our headquarters in Tallinn, Estonia, Wildix is one of the world’s fastest-growing UCaaS companies, with 300+ team members from 15+ nationalities, working across Europe, the UK, the Americas and beyond. We serve businesses in 135+ countries through a partner-first ecosystem, delivering secure, intuitive solutions that keep companies connected, productive and ready for what’s next.

At Wildix, we don’t just build technology, we live it. As a remote-first company, we rely on our own platform every day to collaborate globally and innovate fast. With steady growth and a strong foundation, we offer real opportunities to advance your career as we scale, making an impact in a global team that’s shaping the future of work.

At Wildix, our mission is clear: Empower companies worldwide with seamless communication solutions that drive productivity, efficiency, and growth.

About The Role…

We are looking for a Middle QA Engineer to join our team. You will work on an innovative Real-Time Collaboration Platform including Audio / Video calls, Conferencing, and Chat as well as multiple other services.

What You Will Do…

• Identifying and escalating issues, questions, and bugs as early as possible
• Planning, communicating with developers, and documenting expected testing activities and ways to implement tests in the system
• Providing manual testing of web and native mobile applications (Android and iOS)
• Perform regression testing and other release-related QA activities
• Providing debugging (web and native mobile applications) and reporting on all test activities
• Designing and creating test documentation, including test cases, checklists, test runs, test plans, and bug reports
• Preparing test environments and test stands
• Reproducing, troubleshooting, and assisting Support/other DEVs/QAs with issues
• Taking an active part in Kanban meetings, using Kanban/DevOps practices and techniques
• Using, analyzing, maintaining, and improving QA processes and practices, as well as implementing new practices that will optimize the delivery of work items on all stages
  
  

What You Will Bring…

• 3+ years of experience in software QA (web and native mobile)
• Solid understanding of test design techniques and types of testing
• Good knowledge of QA methodologies and processes
• Experience testing APIs
• Knowledge of HTTP protocol and web application architecture (Front End, Back End)
• Linux user (confident level)
• Intermediate or higher level of English
  
  

Bonus Points If You…

• Have experience with a programming language (JavaScript, TypeScript)
• Have experience with cloud solutions (AWS)
• Possess knowledge of network technologies. What OSI model is. How DNS, DHCP, etc. work
• Have experience with VoIP and/or telephony systems (e.g., SIP, RTP, WebRTC, IP PBX)
• Worked with TestRail, JIRA
• Have a background in test automation with WebdriverIO
• Have experience with Git
  
  

Why You’ll Love It Here

👫 Work with a Supportive, High-Performing Team – We believe in trust, autonomy, and working with bright, passionate individuals who drive real impact.

🌍 A Truly International Workplace – Our diverse and inclusive team ensures you’ll always feel connected and supported, no matter where you are.

🚀 Shape the Future of Global Communication – Be part of a team transforming how businesses operate in an era of remote work and AI-powered collaboration.

💼 Join a Profitable & Stable Company – We’re not a startup experiment, we’re a two decade old success story with sustained profitability, meaning we can back your boldest ideas.

What we offer

🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired.

💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success.

📚 Level Up Your Skills – You can enroll in English classes with access to dedicated courses through Preply.com to boost your communication skills.

🚀 Career Growth & Development – Access to programs and events to keep you at the top of your game.

🌱 Well-being Support – We offer access to psychology sessions to support your mental and emotional health

Happy with them? We offer even more! Our Benefits are country-specific, you can ask your recruiter for more information

Interview Process

🤝 Step 1: Initial Screening – A chat with our Talent Team to understand your background, experience, and motivations (30 min)

🛠️ Step 2: Technical Interview – A deep dive with your potential manager to assess your skills and fit for the role (60 min)

We Are Wildix

Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem.

Ready to join us? Apply Now!