The ideal candidate will be responsible for drives technology design, implementation, execution and/or optimization for customer projects/accounts. Works with customers to plan, design, configure and/or diagnose products, services and solutions to accelerate customer outcomes.
Responsibilities:
- Assists customers with integration and implementation of tools, systems and service assurance
- Supports presale activities and translate business requirements into solution design
- Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues
- Creates and delivers customer collateral, portals, documentation and knowledge transfer
- Aligns technical deliverables to customer business outcomes
- Drives customer technology transitions, influencing solution architectures and services
- Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals
- Works extensively with customers along with appropriate internal and external resources on the strategy/deployment/optimization of services and solutions
- Takes leadership role in execution of delivery projects
- Improves solutions and methods developed in the field for use to the wider practice (knowledge sharing)
Qualifications:
- Tech degree or equivalent plus 7+ years of related experience in professional environment.
Skills & Competencies:
- Deliver Planning, Design, Implementation & Optimization Services to major accounts.
- Demonstrate though leadership in solving customer pain points and achieving their business outcomes.
- Developing migration strategies and/or participate in network migrations projects.
- Perform analysis and diagnosis of complex network designs.
- Identify & document design/architecture best practices for Services adoption.
- Provide consultative, proactive and/or reactive support for Business Critical Services.
- Act as a trusted advisor and building business long-term relationship with customers.
- Guide other consultants and engineers, resolving challenges and ensuring customer success.
- Identify skills and business shortfalls and establishes program to address them.
- Become a part of delivery team and collaborate closely with project stakeholders.
Must Have:
- Deep knowledge of customer verticals/ industry.
- Working experience and knowledge in Routing and Switching protocols.
- Comprehensive understanding of all TCP/IP protocols.
- Understanding of Network Design Principles and Enterprise Network Architectures.
- Experience in other Enterprise solutions (SDA, DNAC and/or SDWAN).
About Us:
Ascendion is a global, leading provider of AI-first software engineering services, delivering transformative solutions across North America, APAC, and Europe. We are headquartered in New Jersey. We combine technology and talent to deliver tech debt relief, improve engineering productivity solutions, and accelerate time to value, driving our clients’ digital journeys with efficiency and velocity. Guided by our “Engineering to the power of AI” [EngineeringAI] methodology, we integrate AI into software engineering, enterprise operations, and talent orchestration, to address critical challenges of trust, speed, and capital. For more information, please go to www.ascendion.com
With Ascendion (www.ascendion.com), you:
- Will get to work on numerous challenging and exciting projects on our various offerings including Salesforce, AI/Data Science, Generative AI/ML, Automation, Cloud Enterprise and Product/Platform Engineering.
- At Ascendion you have high chances of project extension or redeployment to other clients.
- Additionally, you can also share CV of anyone you know. We have a referral policy in place.
Key Skills
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- Posted
- Aug 21, 2025
- Type
- Full-time
- Level
- Mid-Senior
- Location
- Krakowski
- Company
- Ascendion
Industries
Categories
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