DevOps Engineer

Key Responsibilities:

• Execute the Application Development Modernisation initiative to promote and accelerate the adoption of modern application delivery practices such as:
• CI/CD
• DevSecOps
• Shift-left security testing
• Site Reliability Engineering (SRE)
• Observability
• Goal: Improve overall quality, security, and speed of application delivery in a heavily outsourced application development environment.
• Design and implement SRE practices, including:
• Establishing SLIs/SLOs
• Managing error budgets
• Building reliability frameworks
• Objective: Enhance system resilience and drive operational excellence.
• Develop comprehensive observability strategies by incorporating:
• Metrics
• Traces
• Logs
• Use modern tooling to improve system visibility and streamline troubleshooting.
• Establish and maintain observability best practices, including:
• Playbooks and templates
• Distributed tracing implementation
• Consistent metrics collection across applications
• Design monitoring solutions, automated alerts, and dashboards to provide real-time insights into application health and performance.

What You'll Bring to the Team:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum 1 year of experience with CI/CD
• Hands-on experience with enterprise observability platforms, preferably ELK Stack or Dynatrace
• Familiarity with monitoring tools such as Prometheus and Grafana
• Hands-on experience with distributed tracing systems (e.g., AWS X-Ray) and log aggregation tools
• Experience defining and implementing SLIs, SLOs, and error budgets
• Skilled in designing and implementing alerting strategies and dashboard creation
• Experience with Real User Monitoring (RUM) and synthetic monitoring
• Strong problem-solving and troubleshooting skills
• Result- and customer-oriented with strong multi-tasking capabilities
• Excellent written, verbal communication, presentation, and negotiation skills
• Experience conducting post-mortem analysis and implementing reliability improvements

Bonus Points For:

• Experience with modern tech stacks or platforms
• Experience with public cloud providers such as AWS, Azure, or Google Cloud
• Experience with Atlassian JIRA and Confluence
• Proficiency in scripting languages such as Python, Bash, or PowerShell
• Experience with containerized platforms such as Docker or Kubernetes
• Experience in infrastructure automation using Ansible and/or AWS Systems Manager