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The purpose of this position is to do performance and capacity management which included measure, collect, monitor, and analyze data related to all network nodes in mobile network domain specially for mobile voice and data network to facilitate regular dashboards, periodic reporting and ad hoc requests. Highlighting any changes in traffic, subscribers’ trend to stake holders for necessary actions.
Key Accountabilities
- Extracting report/data from EMS Analyzing Reports for performance anomalies/exceptions.
- Performance management for core NEs (MSS, MGW, USN, UGW, PCRF & DPI)
- Capacities management for core NEs (MSS, MGW, USN, UGW, PCRF & DPI)
- Root cause analysis for degradation in KPIs.
- Optimization plans to improve network efficiency.
- Pre and post check for network performance during critical activities.
- Impact analysis during network outages.
- Identifying potential capacity issues.
- Using statistics to forecast the future growth of Network and to identify the congested parts of the network.
- Investigating and escalating performance issues to concern department.
- Producing Performance Special Reports
- Provide recommendations for performance improvement and capacity contingency plans.
- Ability to work in multi-vendor environment.
- Prepare the needed reports whether occasionally or periodically
- Perform periodic network audits
- Understanding of different network protocols from end-to-end perspective
- Ability to create customized KPIs and reports based on probing system
Qualifications:
- Bachelor of Science in Electrical, Electronics, or Telecommunication Engineering
Experience:
- Minimum 2-5 years of experience in a role in Telecom industry, with involvement in Telecom Services Performance.
- Advanced understanding of all network nodes related to the core network, packet network, DPI.
- Experience on MSS, MGW, USN, UGW, PCRF, HSS, IMS and DPI system and KPIs.
- Understanding of different network protocols from end-to-end perspective
- Ability to create customized KPIs and reports based on probing system
Skills
- Clear understanding of core network including CS, PS, IMS and DPI.
- Excellent written and verbal communication skills.
- Open approach to solving problems and dealing with new proposals.
- A thorough and methodical approach to work.
- High degree of analytical abilities.
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