Retail Operations and Reporting Specialist

We are looking for a Retail Operations & Reporting Specialist who will play a key role in driving automation, reporting excellence, and data integration across our MEA business. This role is perfect for someone who enjoys combining technical reporting skills with a commercial mindset to support retail, merchandising, and cross-functional teams with reliable insights.

Key Responsibilities

Retail Operations & Reporting Automation

• Automate and consolidate traffic and store performance data to ensure consistency and availability across teams.
• Develop and maintain Power BI and Excel reports for the Retail team to share with stores, reducing manual effort and increasing reliability.
• Provide ongoing reporting support to ensure frontline teams receive relevant and timely business insights.

Commercial & Planning Support

• Own and automate the Weekly Regional Report, reducing manual work for the Merchandising Teams.
• Build and update forecasting baselines to support HQ requests for Rolling Forecast and Quarterly Business Reviews.

Cross-functional Reporting Enablement

• Collaborate with the Head of Merch, Retail Ops, and Marketing to design and visualize performance insights in Power BI tailored to business priorities.
• Partner with the Business Control Team to coordinate weekly with the CDP team and identify/follow up on data integration gaps between Nebim and the Common Data Platform.
• Integrate and visualize key data sources such as loyalty program analytics and e-commerce performance, enabling holistic views of customer engagement and sales trends.

MEA Data Warehouse Development

• Lead the creation of the MEA Analytics Cube by querying data from the ECCO Common Database (D365 Markets) using SQL, structuring it for scalable reporting.

Qualifications & Skills

• Strong experience in Power BI, Excel, and SQL with proven ability to automate and scale reporting solutions.
• Solid understanding of retail operations, performance analytics, and forecasting.
• Experience working with data warehouses, ERP systems, and data integration projects.
• Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
• Collaborative mindset with the ability to work effectively across retail, merchandising, marketing, and finance teams.

We would love to interview you if you are keen to walk the world with us to create the footprints of tomorrow !

What Do We Offer

• An international and positive work environment in our office in Dubai, Middle East
• Opportunities to develop yourself (Ecco Learn)
• 2 free pairs of ECCO shoes per year
• 50% discount on 10 pairs of ECCO shoes or ECCO accessories per year
• Medical Insurance

CREATE THE FOOTPRINTS OF TOMORROW

At ECCO, you become part of a meaningful, developing and multicultural workplace. You join a global family of more than 25,000 people who are proud to create the footprints of tomorrow.

Headquartered in Denmark, we are a family-owned company that offers international opportunities. Our offices and facilities have an informal culture and relaxed dress code – our shoe code is slightly stricter. Join us and we guarantee lifelong learning – the speed of progress is up to you. So, if you’re curious, passionate and ready to make an impact, you’ll fit right in.