UX/UI Designer - Product Development Group

Canadian Bank Note Company (CBN) is a trusted leader in secure technology solutions for governments and businesses worldwide. The company operates across various business domains, including currency production, border security, civil identity, driver identification and vehicle information, excise control, lottery and charitable gaming.

Our 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at CBN. We pride ourselves on fostering a supportive and collaborative work environment, where employees are valued for their contributions and encouraged to grow professionally.

At CBN we seek long-term relationships with our employees and recognize and reward them with a competitive total compensation package that includes:

• An industry-leading defined contribution pension plan with company matching contributions (up to 5%) and payment of service fees;
• Best-in-class health, medical, and life insurance benefits;
• Access to virtual and telehealth services and apps; and
• Very progressive fertility, adoption, and surrogacy benefits to support all definitions of family.
  
  

Job Description

Job Summary

As a UX/UI Designer in our Product Development group you will be tasked with designing intuitive, engaging, and visually appealing digital experiences. You will be responsible for conducting user research, designing wireframes and prototypes, and collaborating with developers to bring designs to life. The ideal candidate has a strong understanding of user-centered design principles, visual design aesthetics, and front-end development constraints.

Responsibilities

User Research, Analysis, Testing and Iteration

• Conduct user research through surveys, interviews, and usability testing.
• Analyze user behavior and feedback, to determine pain points to inform design decisions
• Conduct usability testing to evaluate ease-of-use.
• Develop user personas, journey maps, and usability reports.
• Continuously iterate on designs to improve user satisfaction.
  
  

UI Design & Wireframing

• Create wireframes, mock-ups, and prototypes.
• Design intuitive user flows, ensuring seamless navigation and interaction.
  
  

UI Design & Visual Aesthetics

• Define color schemes, typography, iconography, and design guidelines.
• Design user interfaces to adjust as needed for different screen sizes
• Work closely with developers to ensure accurate implementation of designs.
  
  

Collaboration & Stakeholder Communication

• Work closely with product managers, and product owners to align designs with user needs.
• Present design concepts and rationales to stakeholders and collect feedback.
• Ensure accessibility (WCAG AA at minimum) and usability best practices in all designs.
  
  

Qualifications

Education and Knowledge

• Bachelor’s degree in Graphic Design, Human-Computer Interaction (HCI), Computer Science (or related field) or an equivalent combination of relevant education and additional years of relevant experience
• Certifications in UX/UI design are a plus.
• Knowledge of the following:
• UX/UI principles, usability heuristics, and interaction design.
• Design systems, responsive design, and accessibility standards (WCAG).
  

Experience

• 3-5+ years of experience in UX/UI design for web and mobile applications.
• Experience working with cross-functional teams and developers.
• Experience working in an Agile environment.
  
  

Technical Environment

• Collaboration Tools: MS O365, ADO Boards, Jira.
• Design & Prototyping Tools: Figma, Adobe XD.
• User Research & Testing Tools: Google Analytics, UserTesting or similar.
• Front-End Technologies (Assets): HTML, CSS, JavaScript.
  
  

Soft Skills & Competencies

• Creative thinking skills
• Attention to detail
• Excellent communication and presentation abilities
• Ability to work in a collaborative environment
• Self-directed
• Growth mindset
  
  

Mandatory Requirements

• Language: Fluency in English (reading, writing, speaking)
• Travel: Ability to travel domestically (or) internationally (passport required) approx. 2-4 weeks/year
• Security Clearance: Ability to obtain (in a timely manner) and maintain Government of Canada Reliability (Level I) personal security clearance
  
  

Additional Information

Canadian Bank Note Company (CBN) is committed to fostering a diverse and inclusive workplace where all employees are treated with dignity and respect. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.

We provide equal employment opportunities to all individuals, including women, Indigenous Peoples, persons with disabilities, visible minorities, and members of the 2SLGBTQ+ community. Our commitment to equity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development. As part of our commitment to providing an inclusive, barrier free selection process, we ask that if you are contacted regarding the competition for this position, you advise the interview coordinator or any accommodation measures you may require.

At CBN, we value the unique perspectives and experiences that each employee brings to our organization, and we are committed to maintaining a workplace that reflects the diverse communities we serve. We believe that diversity and inclusion drive innovation and success, and we strive to create an environment where every employee can thrive and contribute to our collective goals.