Network Operations Center Engineer

Now we’re inviting a new NOC Engineer to join our journey, contribute with heart and mind, and be part of a global team shaping the future of connectivity.

At Odine, being ALL IN means more than just fulfilling responsibilities—it’s about ownership, collaboration, and growing stronger together. If you’re ready to bring your skills and passion into a culture where nobody stands on the sidelines, this role could be the next step in your journey.

Job Description

• System monitoring and reporting, handling ticket flow, and proactively troubleshooting traffic-related issues for a next-generation IP service provider company
• Checking QoS figures and customer needs
• Providing solutions and contacting customers with updates
• Interfacing with customers as needed on orders to ensure accuracy and clarify any discrepancies with data configurations
• Enhancing corporate response goals to customer issues
• Monitoring, reporting, and analyzing real-time network performance statistics for all network elements
• Prioritizing multiple tasks, projects, and demands
• Receiving all complaints from customers, evaluating and documenting issues within the ticketing system
• Establishing and maintaining cooperative working relationships with co-workers, engineers, and account executives

Qualifications

• University degree in Electronics, Telecommunications, or a related Engineering department
• Excellent command of written and spoken English
• Willingness to work in shifts
• VOIP knowledge is a plus
• Highly motivated to learn new technologies and acquire new skills
• Strong communication and interpersonal skills
• Detail-oriented, analytical, problem-solver, and a team player

At Odine, we believe in creating an environment where your contribution matters, your voice is heard, and your growth is supported. Being ALL IN means bringing not only your expertise but also your heart into what you do.

✨ All applications will be treated with strict confidentiality.