CRM Agile Project Manager

We are seeking a visionary CRM Agile Project Manager to spearhead CRM-driven innovation and agile excellence.

Do you have a passion for CRM technologies, digital customer engagement, and agile project management? Are you eager to build, innovate, and shape next-gen CRM applications? If so, this role is for you! Join our CRM Applications Team and play a key role in designing and executing cutting-edge solutions that enhance customer interactions.

What You’ll Be Doing:

• Lead the way in developing and optimizing CRM applications, tools, and processes to enhance customer engagement.
• Own the end-to-end project lifecycle—from ideation to execution—while keeping a sharp eye on risks, opportunities, and innovations.
• Apply Design Thinking and other modern methodologies to craft seamless customer experiences.
• Work hand-in-hand with IT teams in an Agile environment, ensuring smooth collaboration and efficient product development.
• Be the bridge between stakeholders, ensuring smooth coordination and alignment across teams.
• Run end-to-end Agile ceremonies including sprint planning, backlog grooming and retrospectives.
• Take charge of change management, making sure new CRM applications are successfully adopted and integrated.

What We’re Looking For:

• A university degree in a Business Administration, Industrial Engineering, Management Information Systems, Economics, Marketing, Statistics or related field
• Deep knowledge of Agile methodologies; Product Owner /Project Manager experience is a plus
• A working understanding of the use of agile principles in delivery
• Experience in project management
• At least 5 years of hands-on experience in CRM applications and digital projects
• Strong command of English—you’ll be using it in daily busines
• Advanced skills in Microsoft Office tools
• Experience with SAS or Business Objects (BO) is a plus
• Excellent time management, problem-solving, and communication skills
• A proactive, detail-oriented mindset—someone who gets things done
• Great people skills, with the ability to motivate a team towards a common goal
• Ability to manage a range of stakeholders, up to and including board level
• A true team player with strong planning, organization, and coordination skills
• Someone who thrives in a fast-paced, digital-first, customer-centric environment and is excited about new technologies

If you are excited to be part of a fast-evolving CRM environment and contribute to customer-centric innovations, we would love to hear from you!

Apply now and let’s shape the future of CRM together!