Level 1 SOC Analyst

Company Description

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. At Telefónica Tech we believe that technology can do great things: from extracting all the value of data to make the best business decisions, to ensuring the resilience of every organisation to build a more sustainable future. We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. We are a global business with local strategic hubs in Spain, Brazil, the UK, and Germany.

In the UK and Ireland, Telefónica Tech UK&I has over 1,000 professionals helping leading brands and organisations across public sector, financial services and insurance, retail and manufacturing and commercial markets to unlock the power of integrated technology for all. We bring together in one place a unique combination of the best people, with the best tech and the best platforms. All in a simplified manner, to make a real difference to every business, every day. The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.

We live by our values by being open, trusted and bold. Open to new ideas and ways of doing things. Trusted by our employees, customers and partners. Bold in our decisions and actions.

A few of our Partners & Accreditations:

• One of Microsoft UK&I’s top 3 Service Providers having achieved their most highly acclaimed Azure Expert status for the last 3 years. Also recognised as a key Fastrack and Inner Circle Partner working closely across and with Microsoft globally.
• HPE Platinum Partner and pleased to have received the HPE FY23 UK&I Solution Provider of the Year award.
• Part of the Fortinet elite VIP program and one of only 2 Ultimate Partners in the UK.
• AWS Advanced Solution provider program and Managed Service Provider program.
  
  

Job Description

Due to expansion, we’re now recruiting for a Cyber Security Analyst – L1.

The Security Operation Centre (SOC) Information Security Analyst is the first level of monitoring in the SOC. The position monitors and responds to security events from managed customer security systems as part of a team on a rotating 24 x 7 x 365 basis.

Your background should include exposure to security technologies including firewalls, IPS/IDS, logging, monitoring and vulnerability management.

You should understand network security practices. Excellent customer service while solving problems should be a top priority for you. Telefonica Tech is a fast-paced, entrepreneurial environment so to be successful you’ll need to be a pro-active individual, take direction well, communicate succinctly and collaborate effectively.

Key Responsibilities

• Manage and configure security tools such as intrusion detection and prevention systems.
• Recommend enhancements to SOC security process, procedures and policies.
• Communicate effectively with customers, teammates, and management.
• Provide further detail on incidents should they arise, this can include, basic level sandboxing, IP reputation or further detailing of IOC’s.
• Can provide base level remediation (blocking user accounts, isolating servers) to then triage for Level 2 for further investigation.
• Analyse and report on anomalous behaviour.
• Determines and directs Advanced remediation and recovery efforts (with assistance from tooling and/or Level 2)
• Investigate alerts using SIEM, data visualisation, pattern analysis and automation.
  
  

Skills And Experience

• Solid cyber security skills including SIEM
• Have the drive to dive deep into issues
• Ability to identify security threats, trends and anomalies
• Logical thinker and creative problem solver
  
  

Qualifications

CEH, CND, SIEM Certifications (ACSE), OSCP, CCSA

Additional Information

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.