Network Technician

Network Support Engineer – Norwich (Full-time, Permanent)

We’re looking for a hands-on Network Support Engineer to join our client’s IT team in Norwich, providing vital support for 24/7 onshore and offshore operations. This is a practical, varied role covering installation, configuration, troubleshooting, monitoring, and seeing jobs through from start to finish.

Office-based Mon–Fri in Norwich with regular UK site/offshore travel. Includes on-call rota for critical events.

What you’ll do:

• Manage and support network infrastructure (routers, switches, firewalls, VoIP)
• Troubleshoot and resolve issues via the IT Helpdesk system
• Monitor network performance and minimise downtime
• Support offshore telecoms equipment and site-to-site radio links
• Work with the Group Network Team (Paris) and liaise with WAN providers
• Maintain accurate records, backups, and recovery plans

What we’re looking for:

• Extension knowledge and experience working within the Cisco command line (or higher)
• Strong knowledge of IP networks, routing, switching, and security
• Hands-on experience with Cisco kit and VoIP
• Problem-solving mindset, practical approach, and ability to work independently or in a team

What’s on offer:

• Competitive salary + discretionary bonus
• Private Medical & Dental Cover
• Excellent Pension & Life Assurance
• Flexible Benefits & Flex Days
• 25 days holiday + bank holidays
• Profit ‘Units’ Sharing Scheme
• Career Progression

Interested Apply Now!