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QUALIFICATIONS
- Bachelor's degree in technical field (e.g., MIS, Computer Science, Engineering, or a related field)
- 5+ years’ OSS/NMS experience in the telecommunications industry
- Strong knowledge in OSS Platforms and Applications with hands-on experience in supporting and managing
- Handling system management, fault management, configuration management and performance management issues.
- Good knowledge of Linux/Windows OS
- Good knowledge of Relational DBMS espacially in Oracle, MSSQL Server, PostgreSql
- Good knowledge of Container Technologies like Docker, Kubernetes
- Basic knowledge of integration concepts like Snmp, SOAP/XML, Rest API
- Basic knowledge of networking technologies
- Fluent in English
- Having a valid driving license
JOB DESCRIPTION
- Investigate issues and perform tasks to ensure solutions continuously functioning within SLA terms.
- Share knowledge by verbal and written communication (internal support meetings, training sessions, documentation)
- Providing on-site support when necessary
- Support ticket handling within SLA requirements
- Gather knowledge for customer requirements and develop tools and scripts and prepare technical proposals for all clients.
- Ensure 24×7 support to all technical team and ensure efficient delivery of all projects.
- Pro-active approach on maintenance and comissioning issues, organizing and interfacing between customer and internal colleagues
- Ability to adopt new technologies
- Ensure interworking of OSS applications to multiple network Element are connected and all functions are working well (alarm sync, PM data sync, configuration Management etc.
Key Skills
Ranked by relevance
c
ha
ai
configuration management
sql
sla
aci
ui
kubernetes
postgresql
sql server
docker
oracle
server
linux
snmp
xml
esp
ux
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- Posted
- Nov 11, 2024
- Type
- Full-time
- Level
- Associate
- Location
- Istanbul
- Company
- NETAŞ
Industries
Information Services
Categories
Engineering
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