Business Program Manager(IT/Fintech)- 18 months contract

Job title : EMEA Executive Office Program Manager

18 months Contractual Role

Experience : 5-8 years

Customer and Partner Strategy

• Support customer and partner engagement strategies by preparing briefing documents, managing follow-ups, and tracking actions to maximize impact.
• Manage end-to-end planning and execution of executive country visits (virtual and in-person), including logistics, briefings, calendar management, and stakeholder alignment.
• Support customer/partner engagement process, including briefings, follow-ups, and action tracking.
• Establish and improve processes for executive engagement, leveraging data and insights to shape strategy.

Business Operations

• Support Business Manager in optimizing EMEA Rhythm of Business (RoB) processes, including business reviews, leadership team meetings, and events.
• Manage executive office budget, financial processes, and provide operational support for special projects and strategic initiatives.

Cross Group Collaboration

• Build trusted relationships with executive assistants, business managers, and stakeholders to ensure seamless execution of programs and country visits.
• Collaborate across teams to deliver comprehensive communications, presentations, and materials that span functions and groups.

Other Key Functions

• Engage with the EMEA executive office on business programs, special projects, and strategic initiatives (e.g., awards).
• Deliver end-to-end operational support across the EMEA Executive Office as needed.

Qualifications

Desired Experience

• Min of 5 years’ experience in program management, business management, or senior stakeholder management, with a proven ability to balance multiple high-profile projects simultaneously.
• Strong executive communication skills, with attention to detail and experience producing compelling presentations and materials.
• Demonstrated ability to manage confidentiality without exception.
• Detail-oriented, highly organized, and a creative problem-solver.
• Proactive self-starter with a positive attitude and growth mindset
• Strong interpersonal and cross-group collaboration skills; able to influence, build relationships, and drive results.
• Comfortable navigating ambiguity and change; systems thinker able to distil complex information into actionable plans.
• Experience with vendor management and ability to quickly adapt and take ownership of projects.
• (Preferred) Experience supporting executive offices or similar high-impact environments.

Desired Attributes

• Detail-oriented with strong organizational and creative problem-solving skills.
• Proactive self-starter with a positive attitude and growth mindset.
• Strong interpersonal skills to build trusted relationships, collaborate, influence, and leverage resources.
• Comfortable navigating ambiguity and change.
• Strong cross-group collaboration skills and results-driven approach.
• Ability to scale processes across multiple areas or audiences and distil complex information into simple messages.