RPA/BPM Business Analyst

Skill – RPA/BPM Business Analyst (Banking exp Must)

Location – Qatar

Exp Range – 8+ Years

Key Responsibilities:

- Analyze and map business processes using IBM's RPA, Business Process Mining tools and methodologies.

- Identify opportunities for process improvements, cost reductions, and automation using data-driven insights.

- Collaborate with cross-functional teams, including business stakeholders, data engineers, and process owners, to design and implement process improvement solutions.

- Use data analytics and AI techniques to uncover process bottlenecks, inefficiencies, and areas for optimization.

- Provide recommendations for process automation and help clients understand the benefits of intelligent process automation (IPA) and robotic process automation (RPA).

- Support the deployment of IBM’s RPA & Business Process Mining software, assisting with configuration, setup, and user training.

- Prepare and deliver presentations to clients, summarizing process insights, improvement recommendations, and the overall impact on business performance.

- Maintain up-to-date knowledge of the latest trends in process mining, process optimization, and RPA automation technologies.

Required Skills and Experience:

- Bachelor's degree in Business Administration, Information Technology, Data Science, Engineering, or a related field.

- Experience working with RPA, process mining tools (IBM or other solutions), process modeling, or business process analysis.

- Strong understanding of RPA, business process management (BPM) principles and methodologies.

- Familiarity with IBM’s Business Process Management (BPM) and Automation platforms, such as IBM Automation Process Mining, IBM Robotic Process Automation (RPA), and IBM Cloud Pak for Automation, is a plus.

- Proficiency in data analysis and visualization tools (e.g., Python, R, Tableau, Power BI).

- Excellent problem-solving skills and ability to translate complex data into actionable business insights.

- Strong communication and interpersonal skills to work with both technical and non-technical stakeholders.

- Ability to work independently and as part of a team in a client-facing consulting environment.

Preferred Skills:

- Knowledge of advanced analytics, machine learning, and AI techniques in business process optimization.

- Experience in process automation, workflow management, or digital transformation projects.

- Certification in BPM, Six Sigma, Lean, or similar process improvement methodologies.

- Familiarity with cloud-based solutions and enterprise software applications.

About CLPS RiDiK

RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.