Junior HelpDesk Engineer

SKELAR is a venture builder that builds international product IT companies, where we recreated the venture capital world. Together with our co-founders, we gather strong teams to kick off and run tech businesses and win in global markets.

We are currently looking for a Junior Helpdesk Engineer to provide support for computer hardware and operating systems.

Requirements

— 6+ months of experience in a similar position or after graduated IT-university;

— Knowledge and experience working with macOS / Linux / Windows;

— Basic understanding of network protocols and services;

— Good communication skills;

— Love to hardware.

Nice To Have

— Experience in setting up equipment for online events (streaming);

— Experience with Google Workspace, Slack, O365 services;

— English A1/A2+.

Responsibilities

— Setup user workspace;

— Install standard software on user’s computers;

— Maintain issues in ticketing system with user’s computers and provided hardware;

— Perform regular office IT equipment check;

— Resolve users’ hardware requests;

— Fulfill the requirements of Information Security Management System Policies;

— Maintain inventory of equipment;

— Organization of online broadcasts for internal communication.

SKELAR is an environment for self-realization of people who are able to create successful companies. We call such companies the next big everything. We believe in their power and scale.

In addition to businesses, we are developing the SKELAR foundation, a charitable foundation created by company employees. As part of the initiative, we create and finance projects that contribute to overcoming the consequences of the war and the reconstruction of Ukraine.

We are committed to developing tech businesses, conquering global markets, and supporting the victory of Ukraine 🇺🇦

To Achieve This, We Offer

— Eight Infrastructure Teams to help startups tackle various issues, from recruiting to finance and legal matters;

— A Community of Founders who have launched multiple businesses and can share practical experiences;

— Internal Clubs by professional areas: marketing, development, finance, recruiting;

— Training, Courses, and Conference Attendance;

— Medical Insurance and corporate doctor.

Let's build the next big everything together!