Business Analyst (payments)

Roles & Responsibilities

• Support the Program Manager in end-to-end delivery of strategic initiatives within the Global Cash Management transformation program.
• Take ownership of specific workstreams, particularly in Digital Currency, payables, receivables, and payments modernization.
• Document the business vision, requirements, and process flows for new products and services.
• Facilitate stakeholder alignment across business, IT, legal, compliance, operations, and executive governance bodies.
• Prepare and maintain key deliverables: roadmaps, KPIs, financial summaries, risk registers, and governance reports for senior committees.
• Act as a liaison between business units and central IT to ensure solution fit and timely delivery.
• Lead workshops, gather business needs, and validate solutions with internal and external customers.
• Manage validation processes, including UAT coordination and documentation.
• Proactively identify, track, and mitigate project risks, quality issues, and dependencies.
• Ensure compliance with internal control frameworks and enterprise governance standards.

Required Skills & Qualifications

Hard Skills

• Business Analysis: Proven experience as a Business Analyst in complex, project-driven environments.
• Banking & Payments Expertise: Strong knowledge of Corporate Cash Management, international payments ecosystems, and treasury operations.
• Technical Fluency: Ability to engage effectively with IT teams on system design, APIs, data models, and SDLC processes.
• Tools: Proficiency in JIRA, Confluence, MS Office, or similar requirements and project management tools.
• Documentation: Skilled in producing clear, structured deliverables (BRDs, FRDs, process maps, etc.).

Domain Knowledge

• Mandatory: Experience in banking, payments management, and financial services.
• Preferred: Understanding of correspondent banking models, SEPA, SWIFT, ISO20022, and digital currency (CBDCs, tokenization, blockchain applications).
• Minimum 5 years of relevant experience as a Business Analyst in banking or financial services

Soft Skills

• Analytical and conceptual thinking
• Structured and detail-oriented approach
• Strong negotiation and persuasion abilities
• Autonomous and goal-driven mindset
• Entrepreneurial spirit and openness to change
• Problem-solving and quality-focused attitude
• Leadership potential and ability to influence stakeholders

Languages

• French: Mandatory (fluent)
• English: Excellent written and spoken
• Dutch: Advantageous