Established in 2004, Mercuria is one of the leading integrated energy and commodity trading companies in the world. We bring energy markets together to support the needs of today by trading, structuring finance, and investing into strategic assets, while generating more than $110 billion in turnover.

Our operations span over 50 countries on 5 continents, including all the major energy hubs. We trade physical oil, energy products, environmental products and other commodities from Geneva, London, Singapore, Shanghai, Beijing, Dubai, Houston, Calgary and Greenwich (CT).

We are committed to advancing the transition to a more sustainable, affordable and reliable energy system for tomorrow. Over 50% of our assets are in low carbon & energy transition sectors - providing a strong platform to trade these new markets and support decarbonization.

In 2023, we established Silvania, a $500 million fund, investing into restoration and protection of nature and biodiversity globally and in support of the Paris Agreement goals & UN 30x30 biodiversity initiative. This new asset class supports nature protection and provides sustainable financial returns.

The role

This role is critical in supporting and maintaining modern workplace solutions for our end users, ensuring a seamless and productive work environment.

Key responsibilities

• Provide technical support and troubleshoot issues related to modern workplace technologies.
• Assist in the implementation and support of hybrid workplace solutions to enhance user efficiency and productivity.
• Package applications and monitor deployments
• Deploy software updates and monitor deployments
• Support the integration and compatibility of Windows, SCCM/Intune, Exchange, Microsoft 365 with existing systems and applications
• Contribute to the documentation of technical processes and solutions.
• Collaborate with business stakeholders and IT teams to understand their needs and challenges.
• Stay informed about the latest trends and best practices in modern workplace technologies.

Technical expertise:

• Bachelor's degree in computer science, engineering, or a related field.
• +7 years of experience in IT support or a similar role, with a focus on endpoint management and hybrid workplace solutions.
• Knowledge of Windows 10-11, SCCM, Intune, Microsoft 365, Exchange, Active Directory, Entra ID, and PowerShell.
• Experience in providing support for collaboration, communication, productivity, security, and mobility solutions.
• Certifications in Windows, Intune, Microsoft 365, Exchange, or SCCM are a plus.
• Fluent in English (required).
• Fluent French (beneficial).

Non-technical expertise:

• Strong communication and interpersonal skills.
• Ability to work in a global and diverse environment.