Management Associate

Hey Future Figment Family Member!

Ever dreamt of turning heritage homes into works of art while working from anywhere? We're Figment—the rebels of hospitality, making the world a more human place to live, one conserved shophouse at a time.

Our boutique hotel-inspired homes are hailed as the 'Picassos of Singapore's Built Heritage' by Travel + Leisure, with coverage from NYT, WSJ, The Straits Times to Channel NewsAsia. We've hosted over 4,000 members from companies like Grab, BCG (Boston Consulting Group), and Citi over the past 3+ years.

What Makes This Role Different:

100% Remote-First: Work from home, a café, or anywhere that inspires you. We're entirely results and KPI-driven (Key Performance Indicators = measurable outcomes), not face-time driven. Note: Remote-first means self-discipline and clear communication are essential.

Competitive Package: S$58,000/year (₹36.25 Lakhs/year) gross salary. We believe in paying well for exceptional talent.

Stability with Purpose: We're a profitable, bootstrapped company backed by real shophouse assets—not chasing venture capital's "growth at all costs" mentality. Your job security comes from real revenue, not runway.

Accelerated Growth: Staff take on significant responsibilities from day one in our hands-on scrappy startup environment. As we aggressively expand our team, you'll grow alongside us with clear progression paths.

Global Conservation Mission: As stewards of Singapore's architectural heritage, we're pioneering the boutique homes concept globally—from London townhouses to Spanish Colonial homes in Intramuros, Manila, to colonial bungalows across India.

Job Title: Management Associate (Technology)

Monthly Salary: S$4,833 (₹3.02 Lakhs)

Start Date: Immediate

Job Type: Full-Time, Remote-First (India-based)

Reports To: Chief Operating Officer

Key Outcomes

Hospitality Tech Stack Implementation

• Build and deploy mobile-first property management and customer relationship systems

• Target: Complete system rollout with full team adoption

• Metric: Operational efficiency improvements and user satisfaction scores

AI & Automation Integration

• Lead company-wide AI enablement and develop automated customer service solutions

• Target: Significant reduction in manual tasks and improved response times

• Metric: Team productivity gains and customer satisfaction ratings

Direct Booking Platform Development

• Create seamless booking experience with payment processing and security features

• Target: Increase direct bookings and improve conversion rates

• Metric: Platform adoption and transaction success rates

Data & Analytics Infrastructure

• Build comprehensive marketing dashboards and performance tracking systems

• Target: Real-time visibility into all key business metrics

• Metric: Data accuracy and stakeholder satisfaction

Technical Delivery Excellence

• Manage release cycles and ensure system reliability

• Target: Consistent product releases with high uptime

• Metric: System stability and internal user satisfaction

⚠️ Note: Specific metrics, targets, and timelines will be shared during final interview stage. We believe in aggressive but achievable goals with full transparency once you're part of the team.

Key Competencies We're Looking For

Technical Project Management: Proven ability to manage multiple complex technology initiatives simultaneously, from vendor selection to production deployment

Hospitality Tech Expertise: Understanding of Property Management Systems (PMS), Channel Managers, and CRM systems—or strong ability to quickly master these domains

AI & Data-Driven Mindset: Experience implementing AI tools, automation solutions, and building data infrastructure that drives decision-making

Experience and Qualifications Required

Bachelor's degree in Computer Science, Engineering, or related technical field

2-4 years of experience in technical project management or product management

Hands-on experience with APIs, integrations, and modern tech stacks

Strong analytical skills with experience in data visualization and dashboard creation

Excellent communication skills to work with both technical and non-technical stakeholders

Nice-to-have: Experience with hospitality tech, AI/ML implementation, or payment systems

What Our Team Says:

Chia Chia, our Operations Maestro: "Figment didn't just tweak my career; it gave it an adrenaline shot! Leadership and teamwork aren't just encouraged—they're the secret sauce. Each day feels like a carnival of positivity, and the skills and friendships I've gained? Priceless treasures!"

Charlotte, the Marketing Maverick: "Figment blew my expectations out of the water. Forget work-life balance—we're talking about creating a lifestyle masterpiece! Open communication is the backbone here, and the leadership team? Think visionaries meets your BFFs. I didn't just leave with skills; I left fulfilled."

Why Figment?

We're not just preserving buildings—we're conserving living heritage and exporting this model worldwide. This isn't your average 9-to-5; it's ownership-level responsibility with startup energy and established-company stability.

Ready to make your mark? Join our house-proud, community-loving Figment family as we bring back the kampong spirit and scale globally! 🚀