Site Reliability Engineer

Key Responsibilities

• Ensure production readiness by implementing operational criteria such as availability, capacity, performance, monitoring, self-healing, and deployment automation.
• Partner with development and product teams to design and support secure, reliable, and scalable services.
• Lead and participate in incident triage, root cause analysis, and long-term remediation to minimize business impact.
• Drive automation for deployments, operations, and monitoring to reduce manual intervention.
• Implement and manage observability practices (monitoring, logging, alerting, tracing) to maintain high service availability.
• Proactively manage production and change activities to maximize customer experience.
• Collaborate with security, risk, and compliance teams to ensure secure operations across environments.
• Provide continuous feedback to development teams to improve system design and customer experience.
• Advocate and contribute to the DevOps and SRE culture across the organization.

Skills & Qualifications

• Proven experience as a Site Reliability Engineer, Biz Ops Engineer, or DevOps Engineer.
• Strong knowledge of SRE principles and Standard Engineering Practices.
• Experience with CI/CD tools (Jenkins, GitLab CI, GitHub Actions, ArgoCD, etc.).
• Hands-on expertise with cloud platforms (AWS, Azure, GCP).
• Proficiency in containerization & orchestration (Docker, Kubernetes).
• Strong skills in monitoring, observability, and logging tools (Prometheus, Grafana, Splunk, ELK, Datadog, AppDynamics, etc.).
• Scripting and automation skills (Python, Bash, Go, or similar).
• Knowledge of risk management, compliance, and security best practices (ISO 27001, SOC2, PCI-DSS, NIST, GDPR, etc.).
• Strong problem-solving, incident management, and communication skills.
• Experience working in Agile/Scrum environments.