Employee Relations Coordinator

As an Employee Relations Coordinator, you will be responsible for developing and maintaining positive employee relations within our organization. Your primary focus will be on fostering a productive and harmonious work environment, managing employee grievances, and promoting fair and consistent application of policies and procedures. This role requires strong interpersonal and conflict resolution skills, along with a deep understanding of employment laws and regulations.

Key Duties:

Ensure compliance with employment laws and regulations, staying updated with changes and advising management on employee relations matters.

Provide guidance and support to managers and employees on HR policies, procedures, and employment practices

Investigate and resolve employees concerns, conducting thorough and impartial investigations in a timely manner following companies procedures

Collaborate with management to address performance-related issues and develop appropriate corrective action plans.

Mediate and facilitate discussions between employees and management to resolve conflicts and promote effective communication.

Provide coaching and training to managers on employee relations matters, conflict resolution, and performance management.

Develop and deliver employee relations training programs to enhance understanding and awareness among employees.

Analyze employee relations data and trends to identify areas of improvement and recommend proactive solutions..

Partner with HR and legal teams to ensure consistent interpretation and application of HR policies and procedures.

Collaborate with HRBP and management to develop and implement disciplinary procedures and processes.

Maintain accurate and confidential employee relations documentation and records.

Support HRD in Labour relations conversation with local workers councils

Qualifications:

• Proven experience as an Employee Relations Expert or in a similar employee relations role.
• In-depth knowledge of employment laws, regulations, and best practices.
• Strong understanding of HR policies, procedures, and employment practices.
• Excellent interpersonal and communication skills to effectively collaborate with employees and management at all levels.
• Strong conflict resolution and mediation skills to address and resolve employee grievances and conflicts.
• Ability to conduct thorough and impartial investigations, maintaining confidentiality and integrity.
• Strong organizational and time management skills to handle multiple cases and prioritize work effectively.
• Proficiency in using HRIS systems and other relevant HR tools.
• Ability to work independently and collaboratively in a team environment.
• Ability to maintain confidentiality and handle sensitive employee information with professionalism.
• Bachelor’s degree in Law, HR, business administration, or a related field
• English at a professional level