Product Manager

What You Can Expect From The Work

As a Product Manager, you’ll play a key role in shaping TicketSwap’s long-term success within the Product Development team. Your initial focus will be on Organic Growth, a cross-functional domain dedicated to ensuring fans can easily discover TicketSwap, expanding our visibility across markets, and driving sustainable growth in organic traffic and conversions.

Your Key Responsibilities

• Own product initiatives end-to-end, from discovery to execution.
• Collaborate closely with Engineers, Product Designers, UX Writers, Data/Product Analysts, Marketing, and Customer Support to ensure alignment on priorities and expectations.
• Use data-driven decision-making, tracking the right metrics and owning relevant KPIs to validate product ideas and measure success.
• Write clear, structured product requirement documents and involve the right people at the right time.
• Develop a strong organic growth strategy that makes TicketSwap discoverable for fans across all relevant channels.
• Lead with curiosity: You dig deep to understand the root cause of problems and know when to bring in the right expertise.
• Communicate effectively, including presenting product updates in front of 180+ colleagues in our company-wide meetings.
• Drive strategy and execution within the OKR framework, playing a key role in roadmap planning and workflow optimisation.
• Experiment, iterate, and learn quickly, testing new ideas and optimisations to continuously improve organic performance.
  
  
  

About You

• 3+ years of experience as a Product Manager in cross-functional teams, working in Agile / Scrum and on multiple platforms (web, iOS, Android).
• You are based in The Netherlands, are an EU resident, or have an existing visa to work here. A relocation package is not provided.
• Experience in SEO and organic growth is a plus.
• Experience within marketplaces or other high-volume consumer platforms.
• A proactive and curious mindset: You love figuring things out and taking initiative.
• Excellent communication skills, with the ability to explain complex ideas to both technical and non-technical audiences.
• A strong passion for user experience and attention to detail, you care about delivering the best possible product.
• Technical acumen: You understand how search engines, APIs, site performance, and platform mechanics work, and can confidently advise both commercial and technical stakeholders.
• A data-driven approach: You think like a user discovering TicketSwap, using insights to grow traffic, rankings, and conversions.
• A bias for action: You believe the best way to prove your point is by getting things done.
• A highly organised and structured work style, both individually and in team settings.
• Ambition and a drive for continuous improvement: You always seek to improve what exists.
  
  
  

Why Join TicketSwap?

• Impactful Work – Play a key role in shaping how event organisers and fans connect through TicketSwap’s platform.
• A Thriving Team Culture – Work with passionate, talented, and supportive colleagues.
• Autonomy & Ownership – Take real ownership of your work and make a tangible difference.
• Growth & Learning – Be part of a fast-growing company where new ideas are encouraged.
• Competitive Salary & Benefits – We value your contributions and support your career growth.
  
  
  

Some of your colleagues 💙

Excited and ready to join our team?

TicketSwap is looking for the best and motivated talent out there no matter your nationality, gender, sexual preference or religious beliefs. 🚀

Research shows that women and those in traditionally underrepresented groups tend to apply only if they check all the boxes. That’s a shame, as we want to build a diverse and inclusive team. If you know you’ve got what it takes but don’t quite meet every requirement for the role, we still encourage you to apply.

Apply now – we'll take a look and get back to you as soon as possible! 💥

Proactive acquisition from 3rd parties is not appreciated.