Business Analyst, CX Product , CX Product

Description

We are seeking a detail-oriented Business Analyst to support our business in analyzing business problems, drive solutions, and documenting processes.

The person should have a good understanding of a business requirement and the ability to quickly get to the root cause of a particular reporting/BI/data issue, and draft solutions for resolution.

The ideal candidate would be high on attention to detail, bias for action and interest in analytics/BI/automation.

Key job responsibilities

• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions. Ensure data accuracy by validating data for new and resources.
• Work closely with stakeholders (internal/external) to understand and automate/enhance existing processes
• Should be able to come up with innovative ideas for new work or to improve existing work
• Should be open to learn and develop skillsets in the latest technologies and analytical techniques
• Should understand how data/analytical frameworks and their work translate to business on ground
  
  

Basic Qualifications

• Bachelor's degree required. BE is preferred
• Experience working in a similar role (at least 1year)
• Exposure to Excel and SQL
• Deadline driven, team player with strong customer focus.
• Strong analytical, problem solving, and organizational skills
• Excellent written and oral communication skills
  
  

Preferred Qualifications

• Experience with visualization tools such as Tableau, and QuickSight.
• Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets.
  
  

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Company - Q Tech General Trading LLC

Job ID: A3071642