Technical Product Manager

Who are we?

Transcenda, headquartered in the US, was founded in July 2019 and is a full-lifecycle product development company. With locations throughout Europe - Romania, Poland, and Ukraine, Transcenda works with Fortune 500 companies and well-funded startups to help bring new products to life.

Transcenda helps companies ideate new product concepts, build prototypes, design world-class solutions then engineer new commercial products. Transcenda puts people first and strives to be a changemaker by building a better world through technology. Transcenda has grown from a 5 person team to over 180 people over the past two years and plans to continue growing.

Key responsibilities

• Conduct discovery, user research, competitive analysis, etc., to develop product requirements and inform the roadmap.
• Gain a deep understanding of customer experience, identify and fill product gaps, and generate new ideas that grow market share, improve customer experience, and drive growth.
• Translate product strategy into detailed requirements and prototypes.
• Suggest ways to track product use and impact on end-users.
• Drive product launches, including working with public relations teams, executives, and other product management team members.
• Lead a cross-functional team of developers, QA, and BAs to successful delivery using Agile methodologies (Scrum, Kanban).
• Project Management - planning, executing, and leading projects while managing internal teams and client stakeholders.
• Client and Stakeholder Communication: Act as a bridge between the technical team and non-technical stakeholders, including clients, executives, and other departments. Communicate project progress, issues, and outcomes effectively, manage expectations, and ensure client satisfaction.
• Collaborate with stakeholders to understand the product vision, strategy, and roadmap for the product.
• Prioritize, define, and oversee the development of new features, enhancements, and integrations.
• Work closely with the engineering, design, and QA teams to ensure that product development aligns with the defined specifications and quality standards.
• Address technical challenges, system outages, or performance issues, and collaborate with the engineering team to find and implement solutions.

Must haves

• Excellent client-facing and internal communication skills. Ability to build long-term client relationships. Fluent English.
• 5+ years of experience as a Product Manager/Project Manager or within a similar role in an IT outsourcing environment.
• Problem-solving aptitude.
• Creative and entrepreneurial spirit, self-starter, and analytical thinker.
• Deep understanding and compassion for users, ability to analyze and use data to inform decisions.
• Experience working with remote / 3rd party team members in an Agile environment within globally distributed teams.
• Proven track record of driving user growth and engagement through experimentation, preferably across multiple platforms (mobile and web).
• Understanding the technical intricacies of the product and integration capabilities with other products on their portfolio.
• Capability of developing a big-picture product strategy for meeting user needs, selling it, and then working out the details to get the plan over the finish line.
• Understanding of how software development works and how best to interact with engineering and design teams.
• Experience and understanding of Agile software development principles.

As a plus

• Knowledge of project management principles and ability to own multiple products simultaneously.
• Understand APIs, their usage, and their impact on platforms and ecosystems.
• Experience with reading code, coding, or understanding data.
• Atlassian suite (Jira, Trello, Bitbucket, Confluence) and Slack for team collaboration

What we offer

• 100% remote in Poland or Romania.
• B2B Contract.
• English classes.

Collaboration

• Rapidly scaling up company.
• Possibility to develop (English courses, team workshops, online courses).
• International team in few locations.