Global Security Operations Manager

Global Security Operations Manager – Lead the Future of Cybersecurity 🛡️

Our global Managed Services client is seeking an experienced Security Operations Manager to own and elevate their flagship Cyber Defense Center. You’ll drive 24/7 SOC delivery, mentor a team of ~15 analysts, and pioneer AI-driven, automation and OT security projects across a diverse international client base.

Key Responsibilities

• Lead, coach and rota-manage Tier 1 & Tier 2 security analysts

• Monitor SLAs/KPIs, report on performance and drive continuous improvement

• Serve as escalation point for complex incidents and coordinate cross-functional teams

• Plan, test and deploy device changes for MSS customers

• Identify process gaps, update SOPs and implement problem-management solutions

• Recruit, retain and nurture cybersecurity talent with on-the-job coaching

Must-have Skills & Experience

• 3+ years in a team-lead or SOC operations role (24/7 service delivery)

• Proven track record managing IT/Security services and global client relationships

• Strong analytical, communication (phone/email) and stakeholder-management skills

• Self-driven, customer-oriented and detail-focused

• Bachelor’s in Computer Science (or equivalent); ITIL knowledge an asset

• Fluent in English; French or German a plus

Why Apply?

• Hybrid set up - relocation support on offer

• Competitive package

• Cutting-edge projects in AI, OT security and automation

• Truly international exposure - collaborate with teams in the US, Spain and beyond

• Dynamic, innovative culture - own your footprint and drive real transformation

Ready to take charge of a world-class SOC and shape the next generation of MDR services?

Apply now or contact [email protected] for more details!