Network Engineer L2

HCLTech is a global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, AI and software, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2023 totaled $13.1 billion.

To learn how we can supercharge progress for you, visit hcltech.com

Responsibilities:

Network Operations and Administration: Perform day-to-day network operations, including the administration of network devices in line with our policies. This includes external DNS, IP addressing schemes, router configurations, routing tables, and VPN configurations.

Hardware and Software Management: Provide installation, configuration, and maintenance of network hardware (routers, switches, firewalls, ect. Provide software updates and patch management for network devices to ensure security and efficiency.

Maintenance and Audit: Maintain network components and services, ensuring all configurations are up to date and secure. Provide audit information, including access logs, security violation attempts, and application logs, to comply with regulatory and internal audit requirements.

Capacity Planning: Provide monitoring network usage and performance, recommending upgrades or changes to meet future needs. Provide planning for network growth to ensure scalability and performance.

Change Management: Ensure network administration activities are coordinated through a defined change management process, maintaining stability and security of the network environment.

Accounts Administration: Manage accounts administration for accessing and maintaining network resources, including the provisioning of network components and services.

Support and Liaison: Provide support to the global service owners across design, implementation, operational, and management activities for the network environment. Perform the business liaison function to our operational units, translating business requirements into functional network service requirements.

Documentation and Reporting: Maintain detailed documentation of the network infrastructure, including diagrams, device configurations, and policies. Providing monthly reports on network performance, incidents, and resolution statistics