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💼 NOC Engineer
👔 Consulting / Govt
📍 Belfast (hybrid)
💵 £30-33k
⚠️ SC Eligibility Required
🔧 Want to be the backbone of critical infrastructure support in a fast-paced, high-impact environment?
🌐 Ready to join a collaborative team solving real-time network and IT challenges?
My client is hiring a 24/7 Network Operations Centre (NOC) Engineer to join their Belfast-based team. You’ll work in a structured shift pattern, supporting vital client systems and resolving incidents with precision and professionalism.
🛠️ What You’ll Be Doing
- First point of escalation for customer calls
- Logging & resolving faults via Remedy (95% first-touch resolution)
- Working within strict SLAs
- Maintaining accurate shift handovers & ticket updates
- Configuring/troubleshooting: Cisco, Juniper, Adtran switches/routers/DSLAMs/modems
- Managing circuit faults (ADSL, SDSL, Ethernet, NGA, MPF, SMPF)
- Liaising with third-party engineers/suppliers
- Supporting field engineers remotely
- Monitoring network health via SolarWinds
🎯 What We’re Looking For
- Experience in IT Helpdesk or NOC environments
- Strong troubleshooting & escalation skills
- Enterprise network support (CCNA or equivalent preferred)
- Windows OS & server support
- Familiarity with ITIL & SLA-driven environments
- Excellent attention to detail & communication skills
- Eligible for Security Clearance
- Team-oriented, respectful, and collaborative mindset
🗓 Shift Pattern
- 4 Days On (7am–7pm) → 4 Days Off
- 4 Days On → 4 Days Off
- 4 Nights On (7pm–7am) → 4 Nights Off
- 4 Nights On → 4 Nights Off
- Then repeat with Days again
🎁 What’s In It For You?
- £4,800 Shift allowance
- 23 days annual leave (rising to 27) + option to buy more
- Paid volunteering day for charity or personal cause
- Gross Income Protection
- 2x Life Assurance
- Access to Employee Network Groups
- 5% Company-matched pension
- Cycle2Work scheme
- 15 weeks fully paid maternity/adoption/shared parental leave
- Career progression opportunities
- And much more!
If you're ready to be part of a mission-critical team and thrive in a 24/7 environment — apply now and make your mark!
Key Skills
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