Trust In SODA
NOC Engineer
Trust In SODAUnited Kingdom18 days ago
Full-timeRemote FriendlyInformation Technology

💼 NOC Engineer

👔 Consulting / Govt

📍 Belfast (hybrid)

💵 £30-33k

⚠️ SC Eligibility Required


🔧 Want to be the backbone of critical infrastructure support in a fast-paced, high-impact environment?

🌐 Ready to join a collaborative team solving real-time network and IT challenges?


My client is hiring a 24/7 Network Operations Centre (NOC) Engineer to join their Belfast-based team. You’ll work in a structured shift pattern, supporting vital client systems and resolving incidents with precision and professionalism.


🛠️ What You’ll Be Doing

  • First point of escalation for customer calls
  • Logging & resolving faults via Remedy (95% first-touch resolution)
  • Working within strict SLAs
  • Maintaining accurate shift handovers & ticket updates
  • Configuring/troubleshooting: Cisco, Juniper, Adtran switches/routers/DSLAMs/modems
  • Managing circuit faults (ADSL, SDSL, Ethernet, NGA, MPF, SMPF)
  • Liaising with third-party engineers/suppliers
  • Supporting field engineers remotely
  • Monitoring network health via SolarWinds


🎯 What We’re Looking For

  • Experience in IT Helpdesk or NOC environments
  • Strong troubleshooting & escalation skills
  • Enterprise network support (CCNA or equivalent preferred)
  • Windows OS & server support
  • Familiarity with ITIL & SLA-driven environments
  • Excellent attention to detail & communication skills
  • Eligible for Security Clearance
  • Team-oriented, respectful, and collaborative mindset


🗓 Shift Pattern

  • 4 Days On (7am–7pm) → 4 Days Off
  • 4 Days On → 4 Days Off
  • 4 Nights On (7pm–7am) → 4 Nights Off
  • 4 Nights On → 4 Nights Off
  • Then repeat with Days again


🎁 What’s In It For You?

  • £4,800 Shift allowance
  • 23 days annual leave (rising to 27) + option to buy more
  • Paid volunteering day for charity or personal cause
  • Gross Income Protection
  • 2x Life Assurance
  • Access to Employee Network Groups
  • 5% Company-matched pension
  • Cycle2Work scheme
  • 15 weeks fully paid maternity/adoption/shared parental leave
  • Career progression opportunities
  • And much more!


If you're ready to be part of a mission-critical team and thrive in a 24/7 environment — apply now and make your mark!

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