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- Manage private, public, and federal government cloud infrastructure environments
- Patch software, firmware, and hardware across data center components
- Deploy Kahua products and implement enhancements to deployment processes
- Participate in monthly compliance reviews and annual third-party audits
- Collaborate with support and development teams to resolve infrastructure-related production issues
- Run analytics reports for business stakeholders
- Provide escalation-level technical support and assist in diagnosing data-level product issues
- Knowledge of system security best practices
- Experience with Microsoft technologies: Windows Server, SQL Server, IIS
- Strong PowerShell scripting and task automation skills
- Familiarity with public cloud services, especially Azure
- Hands-on experience with on-premise hardware (e.g., Cisco switches, NetApp storage devices)
- Demonstrated project management skills
- HSPD-12 certification (or willingness to obtain) (required)
- Bachelor’s degree in Computer Science, Information Systems, or a related field is recommended
- Strong verbal and written communication skills
- Effective collaboration and stakeholder communication
- Ability to mentor others and provide constructive feedback
- Ability to interact and communicate with team members, management, business sponsors, and non-technical clients
- Exhibits alignment with Kahua’s Core Values of Teamwork, Customer Focus, Continuous Improvement, Performance, and Work-Life Balance
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