Network Support Engineer

Job Title:

Network Support Engineer

Role:

We are seeking a skilled Network Support Engineer to join a growing IT team in Citywest, Dublin. This permanent position offers the opportunity to work in a dynamic managed services environment supporting a user base of 1500+. You’ll join a collaborative team of six engineers, with ongoing training and development provided to help you grow your career. If you’re looking for a role where you can build on your networking expertise, gain exposure to enterprise technologies, and develop your skills in a supportive environment, this could be the right next step for you.

Responsibilities:

Support and troubleshoot LAN and WLAN, including device configuration, monitoring, routing, and switching

Manage and troubleshoot AnyConnect Security/802.1x and related network security

Day-to-day security management using Cisco ISE and Cisco Stealthwatch

Configure and support AnyConnect VPN

Provide support for Unified Communications (VoIP desk and soft phones, call centre, video conferencing, instant messaging)

Support Mobile Device Management solutions

Maintain and manage print services

Skills/Must have:

Cisco CCNA certification (or higher)

Previous experience supporting a complex and highly secure network environment

Strong problem-solving skills with a proactive, self-starter mindset

Ability to work effectively with people at all levels of an organisation

Flexibility to work core support hours (8am – 6:30pm on a rota basis) with occasional out-of-hours support

Ability to pass Garda vetting checks

Benefits:

Permanent, full-time role based in Citywest, Dublin

Work as part of a collaborative team of six engineers

Structured training and continued education opportunities

Exposure to a wide range of enterprise network and security technologies

Hybrid mix of hands-on technical work and user support