About Us 

We're a fast-growing SaaS company building innovative marketing technology that empowers businesses to deliver personalized, data-driven customer engagement at scale. Our culture is international, high-paced, and collaborative - but above all, friendly and open. We value people who communicate well, thrive in cross-functional teams, and enjoy solving complex challenges together. 

The Role We're looking for a Senior Product Manager to lead key initiatives in personalization and customer engagement. This is a hands-on role at the intersection of product strategy, technology, and customer experience. You'll partner closely with backend engineers, data teams, and cross-functional stakeholders to deliver features that make our platform smarter, more scalable, and more impactful for global customers. 

About the Role 

This position offers the opportunity to shape the future of customer engagement through innovative personalization technologies. You'll work at the intersection of marketing, technology, and data science to build products that help businesses create more meaningful, relevant experiences for their customers. The ideal candidate will be passionate about leveraging data and technology to solve complex customer engagement challenges while driving measurable business outcomes.

What You'll Do 

• Define and drive the product vision and roadmap for personalization and customer engagement features. 
• Translate customer needs into clear, technically feasible product requirements (APIs, data flows, personalization features). 
• Collaborate with engineering, design, and data teams to deliver high-quality solutions. 
• Conduct market research and customer interviews to identify trends and validate product ideas. 
• Prioritize initiatives based on customer impact, technical feasibility, and business value. 
• Ensure product delivery using agile/SCRUM practices, managing backlog and sprint planning. 
• Define success metrics, analyze product performance, and iterate based on data insights. 

• 4+ years of product management experience, ideally in SaaS or marketing technology. 
• Strong knowledge of customer engagement platforms, personalization technologies, or marketing automation concepts. 
• Solid technical expertise - able to discuss APIs, data models, integration challenges, and backend systems with engineers. 
• Experience with agile development methodologies and product management tools (e.g., Jira, Confluence). 
• Customer-centric mindset with the ability to translate customer needs into technical requirements. 
• Experience working with cross-functional, agile teams in an international environment. 
• Excellent communication skills in English, with the ability to switch between technical and business contexts
• Personal traits: open, communicative, collaborative, and a natural fit for a friendly but fast-paced culture. 

Why Join Us 

• Shape the future of a global SaaS platform used by thousands of businesses. 
• Work with cutting-edge personalization, customer engagement, and data-driven technologies. 
• Join a supportive international team that values growth, collaboration, and impact. 
• Flexible work model: Gdańsk office or remote from home. 
• Competitive compensation and professional development opportunities