Arab Solutions
D365 ERP HR Functional Resource
Arab SolutionsQatar16 days ago
Full-timeManagement, Manufacturing
Job Description: D365 ERP HR Functional Resource

Key Accountabilities & Responsibilities

  • Serve as a Microsoft Dynamics 365 HR and Payroll (D365 F&O) Functional Consultant.
  • Provide user support and training on Microsoft Dynamics 365 HR and Payroll modules.
  • Work closely with Project Managers and vendors to define requirements, perform fit-gap analysis, document business processes, and support business users.
  • Collaborate with stakeholders to align people, processes, and technology within HR and Payroll projects.
  • Apply analytical skills to streamline HR and Payroll processes.
  • Ensure accuracy and consistency of HR and Payroll data.

Functional Responsibilities

  • Provide techno-functional support for HR and Payroll modules (knowledge of Finance and Procurement modules is an advantage).
  • Deliver onsite English techno-functional support to users.
  • Configure and deploy Dynamics 365 HR and Payroll modules for:
    • Recruitment and employee onboarding
    • Payroll management and tax compliance
    • Performance management and offboarding
    • Time tracking, leave management, and benefits administration
  • Ensure compliance with local, regional, and international labor laws.
  • Migrate HR and Payroll data from legacy systems into Dynamics 365 HR.
  • Integrate D365 HR with Finance, Power BI, and third-party payroll systems.
  • Leverage Microsoft tools for automation and insights:
    • Power Automate for HR workflow automation
    • Power BI for reporting and dashboards
    • Power Apps for custom HR solutions
  • Configure compensation structures, allowances, bonuses, and benefits.
  • Develop advanced reports using SSRS, Power BI, and built-in reporting tools.
  • Manage the full project life cycle for HR and Payroll implementations.
  • Provide end-user training, documentation, and ongoing support.
  • Conduct functional and technical testing to ensure system accuracy and compliance.
  • Collaborate with stakeholders to deliver tailored HR solutions.
Support & Service Management

  • Use ticketing systems to log, track, and resolve incidents.
  • Build and maintain a knowledge base for common issues.
  • Apply bug fixes, enhancements, and minor system changes.
  • Perform quality testing, integration testing, and deployments.
  • Manage incident root cause analysis to prevent recurring issues.
  • Ensure secure and consistent support service delivery.
  • Control production environment changes to minimize service disruption.
  • Support capacity management of the HR and Payroll environment.

Workshops & Collaboration

  • Participate in and lead workshops to uncover HR and Payroll requirements.
  • Document business and system processes using Lifecycle Services (LCS) and Azure DevOps.
  • Stay up to date with Microsoft technology advancements.
  • QA test implementations and ensure alignment with business requirements.
  • Prepare gap/fit analysis documentation and design specifications.
  • Configure Dynamics 365 environments to meet organizational needs.
  • If required, design, test, and implement customizations.

Basic Qualifications

  • Minimum 4+ years of experience in Microsoft D365 HR & Payroll (or Dynamics AX HR/Payroll).
  • At least two full life-cycle implementations of Dynamics 365 HR & Payroll.
  • Strong knowledge of ERP systems and implementation processes.
  • Experience with medium to large-scale enterprise implementations.
  • Familiarity with Agile methodologies.
  • Strong understanding of HR and Payroll modules.
  • Proven ability to support, train, and engage with end-users.

Preferred Qualifications

  • Bachelor’s or Master’s degree.
  • Minimum 4–6 years of experience in D365 HR & Payroll modules.
  • At least two Microsoft HR & Payroll D365 certifications (preferred, not mandatory).
  • Strong initiative, teamwork, and problem-solving skills.
  • Experience with cross-functional collaboration and stakeholder engagement.

📌 Working Hours: 8:00 AM – 4:00 PM (local time) or as per IT Manager directives.

📌 Location: Onsite, with user-facing support.

Skills: automation,training,payroll modules,dynamic 365,erp systems,agile methodologies,hr,ssrs

Key Skills

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