Strategic Insights Analyst

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Are you passionate about data, analysis and insights?
• Pride yourself in helping to deliver highly successful change performance for Australia’s leading brands
• Permanent full time position based at our Mascot headquarters, Sydney
  
  

We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today. We take a commercial mindset to all we do, ensuring we make strategic decisions that live up to customer expectations. It’s in us to be our best. We see it as our responsibility to take ownership and drive outcomes, ensuring we make a contribution to take the organisation forward.

As a Strategic Insights Analyst, you will be responsible for developing commercial insights, analysis and reporting that influences Senior Qantas Executives, assists Sales Teams and ensures that we maximise revenue performance within Sales & Distribution and across the Qantas Group. Your commercial insights, analysis, forecasting and reporting will support the long- and short-term customer segment and agency strategies within Sales & Distribution as well as across the Qantas Group to maximise revenue performance. Support Corporate, SME and Agency Sales Account Managers and enable them to maximise share and revenue outcomes from customer negotiations and support.

You will work with the Sales Performance team to innovate and adapt ways to report on key revenue drivers and identify trends across key markets and segments. Identifying opportunities for process improvement and knowledge share for new reporting requirements, existing models and sales analytics tools. You will work with stakeholders to identify alternatives, options and different ways of looking at issues and problems and formulate alternative scenarios. You will leverage sophisticated stakeholder management skills to deliver sensitive commercial recommendations to a variety of stakeholders.

You’ll have –

• Tertiary qualifications in Commerce, Business, Analytics, Aviation or similar
• Previous experience in turning raw data into actionable, value-adding insights and recommendations, with a proven track record of success
• Proven analytical and problem-solving skills, with the ability to overlay commercial acumen to developed insights and recommendations
• Extensive experience with Microsoft Excel and PowerPoint is required
• Demonstrated ability to use identified performance drivers and insights to make recommendations around potential actions / outcomes to drive improved commercial performance
• Demonstrated ability to communicate (both in written and verbal from) and present to senior stakeholders identifying key performance drivers and insights
• Strong capability of managing and prioritising a number of competing tasks for different stakeholders
• Preference for experience with Power BI
  
  

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
  
  

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close on Tuesday 23rd September 2025

Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.