Business Context

As a DevOps Integration Designer, you will play a pivotal role in shaping and delivering integration solutions across the IT landscape. You’ll design application integration solutions, define API contracts, message schemas, and service specifications in line with architecture standards.

The position requires a balance of hands-on technical expertise and strategic design skills, working on both small/medium projects independently and contributing to large-scale global initiatives within a structured governance framework.

Key Responsibilities

Customer & Stakeholder Engagement

• Build strong working relationships with peers, software vendors, and IT architects.
• Act as a bridge between business stakeholders and development teams, ensuring requirements translate effectively into integration solutions.
• Gather and cascade inputs from stakeholders into actionable design specifications.

Integration Design & Delivery

• Lead the creation of integration deliverables: API contracts, service specifications, message schemas, and data transformation logic.
• Design integration solutions for custom-built, third-party, and off-the-shelf applications.
• Ensure designs align with architecture principles and long-term business/technical goals.
• Use logical models, diagrams, and visualization tools to present and validate integration solutions.
• Document designs and processes using established methods and tools.

Process & Technical Leadership

• Guide development teams on design, performance, tools, and standards.
• Apply best practices in software engineering (Agile, PRINCE2).
• Coordinate with external service providers to integrate third-party components.
• Ensure security, scalability, and maintainability in integration designs.

Coaching & Collaboration

• Mentor peers and junior team members, supporting their professional growth.
• Contribute to reviews, audits, and knowledge-sharing initiatives.
• Promote teamwork and shared responsibility within multi-disciplinary, multicultural teams.

Required Experience & Skills

• 5+ years of IT experience.
• 3+ years with enterprise application integration and related patterns.
• 3+ years applying formal software engineering methods (Agile, PRINCE2).
• Proven ability to design API contracts, schemas, and integration workflows.
• Proficiency in Business, Application, Integration, Data, Security, and Technology Architecture patterns.
• Solid experience leveraging tools for modeling, integration, and documentation.
• Strong communication and analytical skills (cause-effect analysis, conceptual thinking).
• Degree in IT, Computer Science, or Business Management (or equivalent experience).
• Fluent English (written & spoken).

Desirable Skills

• Experience in express delivery, freight logistics, or airline industries.
• Knowledge of Domain Driven Design (DDD).
• Hands-on familiarity with data modeling and domain model design.
• Experience in global, multicultural environments where consensus is critical.

Technical Context

• Requirements Assessment: scope definition, requirement analysis, stakeholder alignment, baseline establishment.
• Data Design: applying data modeling techniques, domain models, and database design principles.
• Integration Solution Design: logical modeling of components and interfaces; producing integration specifications; validating and visualizing solutions for approval.
• Technical Expertise: maintain deep knowledge in relevant ICT specialisms (integration, APIs, DevOps toolchains, data transformation, etc.).