Title: Network Data LAN/WAN/ SDWAN Engineer – L3

Role: Mississauga, ON (Hybrid)

Position: FTE & Contract

Required Skills, Experience, and Qualifications:

Responsibilities:

• Supporting datacenter networks implementations and operations.

• Conduct preventive maintenance and ensure maximum network updates

• Understanding and supporting client data center networks globally

• Advise modern technologies and design changes to clients as appropriate

• Execute software upgrades, device hardening, standardization, and cleanup tasks

• Maintain Datacenter Network devices inventory

• Maintain datacenter network diagrams UpToDate using Visio.

• Attending high severity technical bridges, Troubleshoot technical issues.

• Fulfilling requests, Resolving Incidents in adherence with SLAs.

• Perform root cause analysis and closing problem tickets.

• Act proactively on alerts/incidents generated by network monitoring tools.

• Supporting tasks related to Configuration management, Change management, Vulnerability management, patch management etc.

• Support EOL/EOS devices refresh projects.

• Coordinate with OEM technical support to resolve complex issues.

• Collaborate with Customer network team, HCL teams deployed globally.

• Must train and support L1/L2 engineers about Datacenter network infrastructure.

Technology Knowledge:

• Hands-on experience with proficiency in managing large scale datacenter networks comprised of various technologies.

• Extensive knowledge to support installation

configuration, administration, and advanced troubleshooting of datacenter networks

• Knowledge of implementing and troubleshooting complex layer two technologies such as VLAN Trunks, VTP Ether channel, STP, RSTP and MST.

• Hands on in Cisco catalyst, Nexus, ASR, ACI platforms.

• Hands-on in High availability like VRRP, GLBP, HSRP, Security features like AAA, WAN protocols like OSPF, BGP. Stack wise, VDC, VPC.

• Packet capture and analyzing skills

• Should be able to independently troubleshoot complex issues in LAN / WAN infrastructure.

• Should be able to perform root cause analysis independently.

• Ability to manage high pressure while troubleshooting major outages, high severity technical bridges and escalations.

• Strong technical skills and Hands-on in Cisco datacenter switches, routers,

ACI, Nexus, routing/switching architectures.

• Must have knowledge of SDWAN (Viptela / Meraki / Velo)

• Excellent and methodical troubleshooting skills.

• Knowledge of WAN Optimizers will be a plus.

• Knowledge of DNS, DHCP and IPAM solutions (Optional)

• Knowledge of F5 Load balancing (Optional)

• Knowledge of Wireless Technologies (Optional)

Technical Certifications:

CCNA is must, should also be certified in one of the below.

• CCNP -Datacenter

• CCNP – Routing

• CCNP – Switching

• Cisco SDWAN (ENSDWI)

Qualifications:

• 11+ years of hands-on experience with proficiency in managing large scale datacenter networks comprised of various technologies.

• Extensive knowledge and Hands -on required to support installation,configuration, administration, and advanced troubleshooting of datacent networks.

• Should be able to perform root cause analysis independently

• Ability to manage high pressure while troubleshooting major outages, high severity technical bridges and escalations

Soft Skills:

• Excellent communication and conversation skills (Verbal and Written).

• Good documentation skills.

• Should have excellent customer relationship skills.

• Able to perform under high pressure, demanding situations.

• Open Minded with good listening skills and one team thought process.

• Adaptability, Flexibility to support off hours based on the need/urgency.